Purpose / Project DescriptionThe consultant will work with Mercy Corps and CRS field staff teams to map data flows and practices, document these cases and provide general recommendations based on the comparative experiences and challenges in this context.Technical support on cash and e-transfer questions will be provided by the ELAN/Mercy Corps. CRS headquarters staff can provide support or explanations of any agency-specific practices.Consultant ObjectivesProduce a case study comparing learning from data management and protection practices of Mercy Corps and Catholic Relief Services (CRS) in Nigeria e-voucher programs, including attention to recommendations that could apply to other e-transfer contexts. Materials or guidance used in defining data management flows, processes and protection risks that can be used by field programs analyze their own practices may be annexed to the case study document.Consultant ActivitiesThe Consultant will conduct a data management and protection case study (up to 16 days total LOE)
Introductory meeting to clarify objectives, activities, timeframe with ELAN staff and CRS headquarters advisor(s).
Desk review of CRS and Mercy Corps data management and protection practices as detailed in standard operating procedures and related by staff (desk review and interviews – in person or remote).
Meet with relevant information management and program staff to map data management processes.
Hold a workshop with both agency teams in country to discuss data management adaptations in response to challenges, outstanding issues and potential solutions.
Develop map of current data management practices
Use data management mapping to identify protection risks and challenges.
Draft a case study report to highlight both NGOs’ data management systems, challenges faced, adaptations, any context-specific recommendations and suggestions applicable to other contexts.
Share with field teams and headquarters staff for feedback.
Revise and finalize case study document based on feedback.
Present final case study as part of a webinar with interested ELAN members and Nigeria staff.
Consultant DeliverablesThe Consultant will provide a final case study integrating feedback by CRS and Mercy Corps in country and headquarters staff and based on material generated in the in-country workshop.Timeframe / ScheduleActivity/DeliverableDate expectedIntroduction with ELAN and CRS staff/confirm work schedule and deliverable dates (0.5 day)Upon contract signatureDesk review of program materials and staff pre-interviews if desired (2 days)Before field visitField visit including data gathering with each team, facilitating workshops on data management and protection challenges (8 days including travel)Second half of November (TBC)Draft report and recommendation; send to field team/HQ representatives for comments and revisions (3 days)Within two weeks of field visitRevise and submit final version (2 days)Within approximately one month of field visitsWebinar: presentation of findings to field teams and other ELAN members (0.5 day)TBDThe Consultant Will Report ToElectronic Cash Transfer Officer (Mercy Corps / ELAN)The Consultant Will Work Closely WithMercy Corps/ELANElectronic Cash Transfer Program Manager, Mercy Corps/ELANDirector of Humanitarian Programs, Mercy Corps Nigeria;Program Coordinator, Mercy Corps Nigeria;Additional Mercy Corps information management and program staff in NigeriaCRSManager, IT Deployment Services, CRS;Program Manager, CRS;Additional CRS information management and program staff in Nigeria
To apply for this position, go to Mercy Corps’ job post on SilkRoad HR
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