Not specified
Job Description
We are recruiting two dynamic professionals to join our Community Support Team in managing our execution and daily operations
As Community Support at a vibrant hub, you are the face of the Centre and will be responsible for driving positive experiences for all our guests, members, and community
You will have a good understanding of the various functions of the hub and be able to communicate them effectively.
Roles and Responsibilities
Make our hub a welcoming environment for all our guests, members, and the community.
Manage the front desks on a daily basis.
Direct visitors to the appropriate teams and offices.
Answer, screen and forward incoming phone calls to appropriate people.
Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mails/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbooks, issue visitor badges, etc).
Order front office supplies and keep an inventory of stock.
Update calendars and schedule meetings.
Arrange travel and accommodation, and prepare vouchers.
Keep updated records of office expenses and costs.
Resolve issues related to the centres
Support in handling logistics for meetings and events.
Requirements
3-5 years experience as a Community, Customer Service or Front Office Representative.
Strong written and verbal communication skills
Proficiency in Microsoft and Google Suites
Hands-on experience with office equipment (e.g. telephones and printers)
Ability to be resourceful and proactive when issues arise
Excellent organizational skills and customer service skills
Multitasking and time-management skills, with the ability to prioritize tasks
Professional attitude and warm appearance.
Apply via :
https://www.myjobmag.com/job/108884/community-support-officer-co-creation-hub-cchub-nigeria