In the absence of the Pastry Chef, the incumbent collaborates in overseeing and executing the preparation of all baked goods, including pastries and desserts, in strict adherence to established recipe cards and standardized methods.
Ensure all kitchen, restaurant, and room service outlets are fully stocked with the necessary baked goods, pastries, and desserts.
Ensures consistent visual appeal and presentation of all baked items, pastries, and desserts through regular inspections and quality tastings.
Assist the Pastry Sous Chef in reviewing daily function sheets and the daily menu to verify that production levels align with requirements.
Craft elegant centerpieces exclusively for Outlets and Banquets, ensuring each arrangement aligns with the event’s aesthetic and ambiance standards.
Ensures strict adherence to portion control policies and standard plating instructions to maintain consistency and quality in food presentation.
Assist the Pastry Sous Chef in the preparation and upkeep of the Recipe and Photo album, ensuring all entries are current, organized, and visually documented for reference.
Stays informed about emerging products and industry developments.
Collaborate with the Pastry Sous Chef to design and implement structured training programs and facilitate hands-on learning opportunities for Pastry Kitchen staff.
Builds and sustains productive employee relationships through proactive engagement and open communication channels.
Assist the Pastry Chef in maintaining and updating a comprehensive standard recipe file for all baked goods, pastries, and confections, ensuring accuracy and consistency in each entry.
Crafting an exquisite collection of culinary creations, this role emphasizes the artistry and technique required to elevate dishes from ordinary to extraordinary. Candidates must demonstrate proficiency in a variety of cooking methods, a keen eye for detail, and a deep understanding of flavor pairings. Responsibilities include designing innovative menus, sourcing high-quality ingredients, and ensuring each dish meets the highest standards of presentation and taste. Collaboration with kitchen staff and adherence to food safety regulations are essential. Prior experience in a professional kitchen, along with a passion for gastronomy, is required.
Compilation of the comprehensive list of imported items along with their associated costs is required.
Processes and manages all financial aspects related to procurement, including the accurate evaluation, verification, and registration of expenditure records for purchased goods and services. Ensures strict adherence to budgetary constraints while maintaining comprehensive documentation of all transactions to facilitate audits and financial reporting. Collaborates with vendors to validate pricing structures, negotiate favorable terms, and resolve discrepancies, thereby optimizing cost efficiency. Analyzes spending patterns to identify trends, recommend cost-saving strategies, and support data-driven decision-making across departments.
We require a minimum of two hours for thorough preparation prior to each session, ensuring all materials are organized and reviewed. This includes reviewing client notes, preparing relevant exercises, and confirming session logistics. Strong organizational skills and meticulous attention to detail are essential to meet these requirements. Additionally, familiarity with case management systems and the ability to prioritize tasks efficiently will contribute to seamless session preparation.
Assist the Pastry Chef in developing and executing menu planning initiatives to meet culinary standards and operational requirements.
Ensures proper handling, maintenance, and sanitation of all pastry equipment and utensils within the section, strictly adhering to established hygiene standards.
Assist the Pastry Sous Chef in training staff members within their designated area on the “Clear as you Go” and “Pick as you Drop” operational practices.
Maintains pastries in a clean and organized manner at all times.
Ensures strict adherence to the established Health and Safety Policy at all times.
Provide support to the Pastry Sous Chef in developing the section’s budget and establishing performance objectives.
Attend the following meetings in accordance with the established schedules when the Pastry Chef or their designated representative is unavailable: a. Food and Beverage meeting b. Departmental communication meeting c. Training coordinators meeting
Provide support and assistance to the Pastry Sous Chef to ensure the pastry section consistently achieves and maintains an excellent rating on Caps.
Ensure the GSI rating remains consistently high by delivering exceptional service and addressing customer concerns promptly. Implement strategies to enhance user satisfaction and mitigate potential issues before they escalate. Regularly review feedback to identify areas for improvement and take proactive measures to maintain a top-tier rating.
Acquires a comprehensive understanding of the following procedures:
The hotel implements comprehensive fire safety protocols to ensure the protection of guests and staff. In the event of a fire, all employees must be familiar with emergency evacuation routes and assembly points, located both on each floor and in common areas. Regular fire drills are conducted to reinforce readiness and compliance with safety regulations. Upon discovering a fire, staff are required to activate the nearest alarm, evacuate the affected area immediately, and assist guests to designated safe zones while avoiding elevator use. Additionally, employees must be trained to operate fire extinguishers and understand when and how to use them effectively.
A robust crisis management framework is essential for mitigating risks and ensuring operational continuity during unforeseen events. This system requires a structured approach to identifying potential threats, assessing their impact, and implementing timely response strategies. Key responsibilities include maintaining clear communication channels, coordinating with relevant stakeholders, and deploying predefined action plans to minimize disruptions. Proficiency in risk assessment tools, emergency protocols, and crisis communication techniques is critical, alongside the ability to adapt swiftly to evolving situations. Ideal candidates will possess strong analytical skills, leadership qualities, and prior experience in crisis response or emergency management.
First Aid procedures encompass the immediate and essential actions taken to provide initial care in response to injuries or illnesses until professional medical assistance can be secured. These protocols are designed to stabilize the patient’s condition, mitigate further harm, and, when possible, facilitate recovery. Proficiency in these procedures is a mandatory requirement for a wide range of professions, including healthcare workers, emergency responders, and certain workplace roles where safety risks may arise. Responsibilities typically include assessing the situation, administering appropriate care—such as wound treatment, CPR, or the use of an AED—and ensuring the safety of both the patient and bystanders. Additionally, maintaining current certifications in First Aid, CPR, and, where applicable, AED usage is often required to comply with regulatory standards and organizational policies.
The organization’s health and safety policies are designed to ensure compliance with regulatory standards and create a secure work environment for all employees. These procedures outline clear guidelines for hazard identification, risk assessment, and incident reporting, emphasizing preventive measures to minimize workplace injuries and illnesses. All personnel are required to adhere to safety protocols, including proper use of personal protective equipment (PPE), emergency response training, and regular safety inspections. Compliance with these policies is mandatory, and employees are expected to participate in ongoing training to maintain awareness of evolving safety practices and regulations.
Ensure adherence to all hotel security protocols and regulatory standards at all times. Conduct routine inspections of the property to identify and mitigate potential security risks or hazards. Monitor surveillance systems and access points to prevent unauthorized entry and respond promptly to any security incidents. Maintain accurate logs of security activities and report any suspicious behavior or safety concerns to management. Assist guests and staff with any security-related inquiries while providing a professional and reassuring presence. Collaborate with local law enforcement and emergency services when necessary to enhance overall safety measures.
Proficient in the full spectrum of hotel offerings, including accommodations, amenities, dining options, and guest services, with a strong grasp of property-specific features and local attractions. Demonstrates expertise in addressing inquiries about room types, reservation processes, and special packages while maintaining a customer-centric approach. Capable of resolving guest concerns efficiently and providing recommendations tailored to individual preferences. Familiar with loyalty programs, cancellation policies, and property policies to ensure accurate and compliant responses. Committed to delivering exceptional service by leveraging in-depth knowledge to enhance guest satisfaction and loyalty.
Hotel standard manuals are essential for implementing and maintaining environmental procedures in compliance with industry regulations. These manuals provide structured guidelines to ensure sustainable practices, waste management, and energy efficiency throughout hotel operations. Adhering to these protocols helps minimize environmental impact while promoting responsible hospitality.
Facilitates monthly communication meetings with section employees, specifically cooks.
To ensure adherence to organizational standards and uphold a professional workplace environment, the incumbent must consistently enforce staff discipline with rigor and fairness. This involves addressing deviations from established policies promptly, providing corrective guidance where necessary, and fostering a culture of accountability among all team members. The role requires a proactive approach to monitoring conduct, resolving conflicts, and reinforcing compliance with company regulations to maintain order and productivity.
Executes a variety of related duties and undertakes assigned special projects as required.
PERSONAL REQUISITE
Fluency in English is required, and proficiency in additional languages is a plus.
High school graduation is advantageous for this role.
With a proven track record spanning multiple years, you will bring extensive hands-on experience in overseeing and managing comprehensive operational functions. Your background demonstrates a deep understanding of key processes, workflow optimization, and strategic implementation to ensure seamless day-to-day functionality.
Proficiency in utilizing software tools as specified is required.
Maintaining a polished and professional appearance is essential, encompassing well-groomed hair, clean and appropriate attire, and adherence to dress code standards.
The uniform must be worn with pride and professionalism, reflecting the hotel’s standards at all times. It is the employee’s responsibility to maintain the uniform in pristine condition, ensuring it remains clean, neat, and properly maintained. Any damage incurred due to negligence or carelessness—whether intentional or unintentional—will be borne entirely by the employee, who must cover all associated costs, including repairs, replacements, or additional cleaning beyond standard maintenance.
Qualifications
OND , Vocational
Experience Required
2 years
