About the job
We are seeking a dedicated and results-driven Client Services Manager to oversee and enhance customer relationships, ensure client satisfaction, and drive service excellence. The ideal candidate will act as the primary point of contact for clients, managing their needs while maintaining high service standards.
Requirements
NCE /OND / HND/Bachelor’s degree in Business Administration, Marketing, or a related field.
3-5 years of experience in client relationship management or a similar role.
Strong understanding of customer service principles and practices.
Excellent communication, interpersonal, and problem-solving skills.
Ability to manage multiple client accounts and prioritize tasks effectively.
Proficiency in CRM software and Microsoft Office tools.
Proven ability to lead client-related projects and deliver results.
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