Aug 31, 2018
Job Category: Intermediate Level Reports to: Head of HR/Administration. Job Summary
The Client Service Executive is saddled with the responsibility of projecting the brand impression of the company to the customers /Visitors through exceptional client service delivery.
The job holder is expected to give a lasting impression to the customers about the company, its people, product and services.
Job Requirements & Responsibilities This role requires the occupant to:
Answer telephone calls and transfer calls or enquiries as appropriate.
Receiving medical claims from Providers and all packages dispatched via courier.
Monitor visitor access
Provide clerical support to claims department.
On a daily basis send soft copies of company marketing materials to pre-agreed prospects
Prepare correspondence and documents as required from time to time.
Control inventory relevant to the reception area.
Maintain confidentiality with regards to client information.
Support the Marketing / Business Development unit in generating new business leads
Direct people to their correct destination.
Create and ensure a good organizational impression to visitors
Manage the entire activities of the reception/front desk.
Perform other administrative support tasks, such as keeping appointment calendars
Requirements The Ideal Person should have:
Minimum academic qualification of a B.Sc. degree in any discipline.
2 years post-NYSC work experience in a related role, preferably in a similar organization.
A positive outlook, pleasant, friendly and confident personality with good carriage.
Good interpersonal skills
Exceptional Customer handling skills
ICT skills – (able to use MS Suite Word, PowerPoint, Access, Excel)
Excellent problem solving skills
Excellent oral communication skills
Remuneration Salary is very competitive and attractive
go to method of application »
Apply via :
Applicants should send their CV’s and a recent passport size photo or LinkedIn address to: recruitment@pivotageconsulting.com Using the job tittle as the subject of your application Note: Please ensure CV’s are in MS Word format.
https://www.myjobmag.com/readjob/58629/jobs/job-vacancies-at-pivotage-consulting