Key Responsibilities Daily Tasks: Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guests expectations (Be positive & Motivate the team):
Ensure Guests Film information are always available (film guides, box office tickets and promo materials)
Check daily and ensure all tills are operatives and resolve any issues immediately
Daily Ensure the cinema is always clean and organised accordingly
Follow daily cashing up procedures and security policy to protect assets and revenue. Any cash difference must be resolved immediately
Be firm and take immediate action for any Cash or Security Breach to all staff
Ensure staff are presentable and have correct uniform
Ensure cinema staff are trained on guest service standards
Communicate 15min morning and evening meeting goals to office staff
Daily review of all disciplinary matters, discuss with OM to resolve them
Interested and qualified candidates should send their CV’s to: jobs@gdcinemas.com
Apply via :
jobs@gdcinemas.com
