Job Description:Education:
Relevant bachelor’s degree
Experience and requirements:
Branch/Site Management level experience
5-10 years’ experience
Must have worked in a Hospitality / Leisure / Restaurant Industry or Super Market
Strong financial background knowledge
Flexible to travel and move around Nigeria
Ensure successful daily Cinema operations by executing the following essentials:
Providing service that is friendly, helpful and efficient
Maintaining facilities that are clean, safe and in good repair
Providing an experience that is comfortable, exclusive and picture-perfect
Serving fresh, appetizing and properly prepared food and drinks
Encourage the team to maximize their personal growth and development by:
Guaranteeing the cinema team meet and exceed guest-service standards
Ensuring proper staffing in each area of the cinema
Performing daily opening and closing operational duties, with an eye for detail
Overseeing an individual cinema department, as assigned by cinema General Manager
Proven performance management skills. Actively helps others to improve their performance and clarifies expectations of employees’ performance and provides constructive feedback and advice
Assisting the Cinema Branch Manager to maximize revenue and meet financial targets:
Driving daily retail profitability by maximizing RPH and minimizing Shrinkage & Damages
Pro-actively manage operational costs on a day-to- day basis, through effective management of controllable costs
To manage and operate security systems and procedures to prevent loos and to ensure the security of cinema assets
Reviewing financial numbers on a regular basis and make operational adjustments, as necessary
Adaptability, able to modify style in order to reach goals and to maintain effectiveness within changing environments
We’re not looking for just anyone. Do you have what it takes?
Has Customer Service experience and are passionate about delivering a perfect Customer Experience
Receptive to training and personal development
Effective written and oral communication skills along with strong analytical skills
Equally comfortable communicating and working with guests, superiors, colleagues, subordinates or vendors
Possess computer skills and is confident with numeracy
Are a first class team player who possesses a positive and collegiate attitude
Are able to work at pace, whilst maintaining a high level of accuracy
Have excellent time management and prioritization skills
Are self-motivated and able to work on your initiative
Be hands on and prepare to get involved in practical tasks when required
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