Requirements: Strong communication skills, Good listening skills, Fluency in English, Computer literate (Proficiency in Microsoft Office applications)
Job Description:
answer calls and respond to emails
handle customer inquiries both telephonically and by email
identify and escalate priority issues
route calls to appropriate resource
follow up customer calls where necessary
document all call information according to standard operating procedures
complete call logs
produce call reports
Experience: 0 – 2 yearsQualification: B.Sc. HND. OND. or equivalentDeadline: 30th June, 2016Note: Only Applicants based in Abuja will be considered. NYSC corpers are strongly encouraged to apply.
Apply via :
bmaichibi@outsource.ng
