Purpose Statement:Responsible for passengers’ safety and comfort, deal with security and emergency situations and ensure that passenger flying experience is pleasant.
Key Accountabilities
• Carry out pre-flight duties: briefing, safety and emergency checklists, locate emergency equipment etc specific to that aircraft type. Reports any unserviceable or missing items before takeoff.• Inform Passengers of the aircraft safety procedures• Receive catering and ensure correct stowage• Welcome passengers onboard & direct them to their seats• Offer and serve on-board food, beverage, comfort items etc.• Distribute custom forms on international flights and assist with proper completion prior to landing.• Reassure passengers in an emergency and ensure safety procedures are followed correctly. Give first aid to passengers where necessary.• Conduct and complete cabin safety checks before landing.• Ensure safe disembarkment of all passengers and check that no luggage is left behind.
Educational Qualification
• A good University Degree or HND• Valid Cabin Crew licence is an added advantage
Functional Skills
• Customer focused• Excellent customer service trait• Safety consciousness• Team spirit• Good communication skills• Planning and organizing skills• Ability to work under pressure and long hours• Ability to handle customer complaints effectively
Should your knowledge, skills and abilities fit the above job profile, please send your application to: careers@acn.aero for external candidates and: internalcareers@acn.aero for internal candidates (Aero Staff) with the Job Title as the subject.Other Important InformationVacancy is open to all qualified internal/external applicants and please note that only shortlisted candidates will be contacted.
Apply via :
careers@acn.aero
