Business Unit Manager (Hospitality) General Manager (Hospitality)

Job Description

Are you an experienced and driven professional with a passion for property management and hospitality?
We are seeking a Strategic Business Unit (SBU) Manager to oversee the operations of Brick House, a unique establishment comprising Shortlet Apartments, an Art Gallery, and a Library.

Key Responsibilities
Operations Management:

Supervise day-to-day operations across the shortlet apartments, art gallery, and library.
Ensure all facilities are well-maintained and meet high-quality standards.
Develop and enforce operational policies to enhance efficiency and service delivery.

Customer Experience:

Provide exceptional customer service, addressing client needs and concerns promptly.
Regularly review service standards to ensure top-notch guest experiences across all units.

Revenue and Marketing:

Drive revenue growth through innovative marketing strategies and partnerships.
Promote the property and its unique offerings via multiple channels to attract new clients.
Identify opportunities for additional revenue streams, including events and exhibitions.

Team Leadership:

Lead and manage a dedicated team to deliver outstanding services.
Conduct training, performance evaluations, and team-building initiatives to foster growth.
Manage staff schedules to ensure adequate coverage across all units.

Financial Oversight:

Develop and manage budgets to achieve financial goals.
Monitor expenses and identify cost-saving opportunities without compromising quality.
Provide regular financial and operational performance reports to stakeholders.

Compliance and Safety:

Ensure compliance with health, safety, and regulatory standards.
Maintain a safe and welcoming environment for guests, staff, and visitors.

Qualifications

Bachelor’s Degree in Business Administration, Hospitality Management, or a related field.
5 – 7 years of managerial experience in hospitality, property management, or similar sectors.
Proven ability to manage operations, drive revenue, and achieve business objectives.
Strong leadership, organizational, and problem-solving skills.
Proficiency in property management software and tools.

go to method of application »

Interested and qualified candidates should send their CV to: ademidunlana@gmail.com using the Job Title as the subject of the mail.

Apply via :

ademidunlana@gmail.com