SUMMARY & PURPOSE OF JOB:
The purpose of this job is to ensure the successful completion of analytical, building, testing and deployment tasks of our software product features by being the link between our information capacity and our business objectives.
The incumbent will serve as a strategic thought-partner, and report to the CEO.
JOB DESCRIPTION:
This contract is for the outsourcing of experienced technical writers for Strong technical documentation of both new and existing systems.
Develop comprehensive technical documentation that meets organizational standards
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets our users up for success
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
Evaluate current content and develop innovative approaches for improvement
Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
Independently gather information from subject matter experts to develop, organize and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Select appropriate medium for message or audience, such as manuals or online videos Standardize content across platforms and media
Gather usability feedback from customers, designers, and manufacturers Revise documents as new issues arise
JOB REQUIREMENT & PERSON SPECIFICATION
Qualifications
Minimum of bachelor’s degree in Business / Systems Analysis (Additional certification would be an added advantage).
A degree in IT / Computer Science.
Proven experience in eliciting requirements and testing.
Experience in analyzing data to draw business-relevant conclusions.
Experience in data visualization techniques and tools
Solid experience in writing SQL queries.
Basic knowledge in generating process documentation.
Strong written and verbal communication skills including technical writing skills
Technical Specification:
Process Flow Analysis
Business Process
Product Architecture and Design Best Practices
Experience working with developers
Experience with Cloud Solutions and/or RDBS
Basic competence in at least one programming language (e.g. JavaScript, C#, etc.)
Requirements Definition
Configuration Workbook
Data Models
Detailed Functional Design
Executive Summaries
Project Plans
To apply, please send an email to careers@enov8solutions.tech
Apply via :
careers@enov8solutions.tech
