Key Responsibilities:
Process Documentation & Mapping:
Assist in documenting current (“as-is”) business processes, creating process maps, workflows, and supporting documentation.
Maintain a repository of process documentation.
Data Gathering & Analysis:
Collect data related to business processes through interviews, surveys, and other methods.
Assist in analyzing process performance data to identify trends and areas for improvement.
Process Modeling & Simulation:
Support senior analysts in modeling future (“to-be”) processes, using BPM tools. Specify the tools used by the organization.
Assist in simulating process changes to evaluate their potential impact.
Requirements Gathering Support:
Assist in gathering and documenting business requirements for new or improved processes.
Support the translation of business requirements into functional specifications.
Stakeholder Support:
Assist senior analysts in communicating with stakeholders about process changes and improvements.
Support stakeholder engagement activities.
Testing & Implementation Support:
Assist in testing process changes and ensuring they meet requirements.
Support the implementation of process improvements, including training and communication.
Reporting & Metrics Tracking:
Assist in tracking key performance indicators (KPIs) and reporting on process performance.
Administrative Support:
Provide administrative support to the business process management team.
Maintain process documentation and other records.
Interested and qualified candidates should forward their CV to: careers@lapo-nigeria.org and copy ,precious.omoruyi-wise@lapo-nigeria.org using the position as subject of email.
Apply via :
careers@lapo-nigeria.org
