Job Description
Job PurposeTo ensure total client satisfaction through the effective coordination of all the processes that are involved in the supply chain management and logistics process within the branch. He/ She must be aware of any outside influences that may affect the business processes such as legislation and policies.Duties and Responsibilities
Develop and maintain relationship with customers
Liaise and negotiate with customers
Conduct surveys of consignment at client’s site
Ensure clients contract requirements are understood and utilized to meet business expectations
Develop business by gaining new contracts, analyze logistical problems and produce new solutions
Ensure that consignments are moved safely and in a timely manner utilizing appropriate equipment and tools
Maximize profitability through efficient customer service, effective and prompt communication and follow-up on all customer transactions
Resolve or escalate issues affecting the customer, staff, or senior management
Continually try to improve and develop business performance within the constraints of legislation, fuel costs and rising environmental pressures
Document and report monthly orders received/ shipped/ delivered
Ensure accurate record preparation and keeping of all operational documents
Ensure strict adherence to the Standard Operating Procedure of the branch
Track transportation costs for relocation orders and vans and draws plans to reduce them accordingly
Work with management to develop a business plan and goals for the branch
Ensure safety methods, practices and programs are implemented and maintained
Develop cost reduction plans and supervises action on them
Allocate and manage staff resources based upon changing needs
Knowledge Skills / Attributes Required
Bachelor’s degree or equivalent
Experienced Manager with proven Operational and Commercial success with a reputable Logistics and Supply Chain Management Company
Good negotiation Skill
Possess a good understanding of Microsoft Suite
Excellent communication skills are essential
Interested and suitably qualified candidates should visit RS Huunter’s Career Page
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