The Business Manager is responsible for the implementation of the company strategy at store level including the day –to- day management of store operations to ensure that customer and business expectations are met. This may also include taking the lead for location specific marketing on various media and corporate sales.
Direct reports: Assistant Manager, Sales Assistants
Core Responsibilities
Develop sales strategy in line with customer behavior and corporate strategy
Inventory management – stock receipt, management and sales records
Financial management and banking relations
Maintain store ambience in line with best practices for cleanliness, arrangement, music and other requirements
Manage operational team and maintain professional working environment
Customer management, service and after sales
Liaison and day to day relationship management with Mall owners and facility management company
Ensure outlet is opened for business operations as scheduled
All other requirements to ensure smooth day to day business operations
Other duties as assigned and relevant to job function
Requirements
Passion for fashion and premium brands
Leadership skills
Record keeping
Good team player
Excellent oral and written communication skills
Good interpersonal skills
Customer Service
Time management, planning
Enthusiastic, adaptable and flexible
Comfortable with Information Technology
Proficient in MS Word & Excel. Access will be an advantage
Willing to take on additional responsibility
Qualifications;
A first degree or equivalent in any Marketing, Business Administration or any social field
Up to 6 years post NYSC work experience with at least 2 years in leadership position
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