Job Description
The brand/ Client Service Manager is responsible for managing clients. He/ She will also be responsible for organising promotional, business and social events.
He/ she must understand the clients’ needs and objectives and liaise closely with them throughout campaigns, often on a daily basis.
He/ She will ensure that advertising projects are completed on time and on budget.
He/she will be involved in new business development. The role can involve handling multiple accounts and the hours can be long in a competitive environment.
Key Responsibilities and Accountabilities
Responsible for building clientele base of the organisation by developing new businesses
Acquire marketing communication and other related briefs from clients
Prepare reports from meetings
Monitor progress of briefs and projects internally
Prepare strategy documents, proposals, media plans and budgets for clients
Participate in brand strategy discussions
Engage in proactive thoughts and generate new ideas for client’s brands.
Participate in developing & executing annual client target setting & strategy review.
Provide timely follow up on all advertising inquiries
Manage both existing and new accounts with the same degree of professionalism
Develop and enhance business relationships fostering existing and new business
Present thoughts on creative outputs and thereafter discussing the same with internal team
Relationship management.
Develop contact reports of meetings with client and despatch same promptly
Prepare weekly reports of clients and vendors transactions with agency
Attend meetings whenever required
Liaise with all internal departments, approved Vendors and service providers to ensure smooth flow of all assigned projects.
Any other duty as may be assigned
Requirements (Skills & Qualifications)
Minimum of 5 years’ experience in the required field
Strong proficiency in MS Office applications: Excel, Word, and power point
Excellent oral and written communication skills and interpersonal skills
Willingness to learn
Budget- management
Problem-solving skills
Ability to work under pressure
Project management
Ability to work collaboratively with others to achieve desired business results
Positive attitude and professional manner in all interactions; commitment to continuous learning and professional development
Good listening and presentation skills
Must be presentable and well groomed
Applicants should send their CV’s to: careers@oaklandsandjohnson.com Note: ATL advertising agency experience is an added advantage.
Apply via :
careers@oaklandsandjohnson.com
