Job description
• Monitor and maintain the people strategy for the business which would support the overall vision of the business.• Implement and monitor the annual agenda for HR strategy in line with the business plan. Ensure HR plans support the needs of the business but are also flexible enough to cope with changes in the organisation, as and when they occur.• Develop and monitor the Performance Management System for the organization. • Work with the L&D Manager to conduct training needs analysis & designs and implement a training plan with input from business heads.• Co-ordinate recruitment throughout the company through proper management of a recruitment team/HR team. • Build relationships with recruiters, draft briefs, set up interviews where necessary and conduct the interviews for senior hires when necessary.•Ensure all policies and procedures are up to date and legally compliant.• Provide day-to-day advice to line managers on all human resource issues: management of staff, remuneration, etc.• Review all staff salaries and make recommendations for pay rises in consultation with department heads and implement any increases and promotions.CULTURAL AWARENESS• Champion cultural awareness and develop strategies to bridge the gap in order to foster oneness within the company team. • Embrace diversity and ensure that meaningful plans are in place for the business. • Connect divisions to ensure business plans are well rounded and fully developed.PEOPLE DEVELOPMENT• Provide direction to the organisational development team to create a learning and development offer for the business which increases the overall skill of the business. • Ensure that the customer facing areas of the business are supported with innovative service and language training. • Lead the succession planning and talent management for the business. • Define the high potential programmes for the business.
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