Job Summary
The Associate, Travel will assist the travel team in the completion of all administrative needs of program travel in eHA. S/he Provides excellent communication, coordination of travel logistics and accurate record keeping and reporting.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Other duties may be assigned.
Arrange all logistics which involve international and local flights and accommodations (hotel)
Communicates with eHealth Africa travelers regarding their travel needs (includes eHealth staff as well as eHealth partners and consultants)
Arranges and compiles all travel documentation required for Visa processing.
Arranges and compiles all work permit for Expatriates working in Nigeria (TWP, STR & TNC Card)
Coordinates traveler’s domestic and international flight reservations and ticketing with the eHealth Travel Agent.
Communicates with eHealth Drivers on all incoming/outgoing staff and their transportation needs to and from airports, eHealth offices, and/or hotels.
Maintains and updates the eHealth travel calendar on a daily basis and ensures accessibility by all concerned individuals
Supports all aspects of staff and VIP travel, as needed and assigned
Attends and participates in team meeting, trainings and supervisions. Contributes to the team effort by accomplishing related results as needed.
Performs any other duty assigned by Management.
May frequently travel between company worksites.
Presents a professional demeanor at all times. Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
Is consistently at work and on time.
Participates in and promotes a positive, supportive, cooperative team environment.
Adheres to Policies and Procedures. Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.
Education/Experience
Bachelor degree from college or university with an emphasis in Business Management, Social Sciences or any related field.
Minimum of two years related experience or an equivalent combination of education and experience.
Possession of IATA certification in ticketing or tourism and good knowledge of Amadeus software will be an added advantage.
Experience working in the Travel Industry or Hospitality sector would be an added advantage.
Excellent customer service skills
Ability to handle multiple tasks simultaneously in a fast-paced environment, set priorities, and work both independently and in a team environment.
Must have a pleasant and courteous disposition.
Must have good organizational skills.
Must have a good knowledge about eHA organizational culture, activities and practice.
Core Competence:
Professional oral and written communication skills; must be able to interact and communicate effectively with individuals at all levels of the organization with tact and diplomacy, and with a high level of cultural sensitivity.
Ability to work independently and pay great attention to details.
Ability to motivate others, delegation, and timely/quality decision making.
Must have the ability to manage conflicts and resolve problems effectively.
Advanced computer skills, including google sheet, google doc, Microsoft Windows and Microsoft Office Suite, (including Excel).
Proficiency working within specialized software is preferred
Action oriented and resilient in a fast-paced environment.
Ability to write reports, business correspondence, and procedure manuals.
Proficiency working within specialized software utilized in program
Advanced computer skills, including google sheet, google docs, Microsoft Windows and Microsoft Office Suite.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities.
eHealth Africa is a tobacco-free environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee is occasionally required to stand and walk.
The employee is frequently required to sit and use a computer and/or reach with hands and arms.
Apply via :
ehealthafrica.bamboohr.com