Department: Job Grade: Reports to:Supply Chain ManagerPurpose:The purpose of this role is to work closely with the Supply Chain Manager as the next in line of authority to support supply chain operations. To efficiently and effectively drive down costs, maximize customer service and improve the bottom line.Job Description:Under the supervision of the Supply Chain Manager, provides professional guidance/direction to the warehousing and distribution teams, the depot service team and sales asset management team as well as operating in a supportive role for other departments in the organisation.Responsibilitiesinclude; reporting, cost analysis, stock management, process development and implementation, long term strategic planning, forecasting and demand planning, customer service and daily operational management within supply chain.
PRINCIPAL ACCOUNTABILITIES:
(IPE Factors: Impact & Innovation)
The incumbent is expected to manage all day to day Supply Chain Operations within warehousing, distribution, depot service and sales asset management teams
Improve and maintain customer service levels while increasing controls and reducing costs
Ensure policies and procedures are designed, implemented and maintained to secure smooth daily operations
AccountabilitiesWith the Supply Chain Manager:
Develop the department’s strategy, structures and KPI’s
Continuously provide direction to the team while defining and following up on improvement action plans
Drive change and lead the implementation of best practice.
Operational management of the external and internal logistics contracts and Service Level Agreements, including efficient conflict resolutions
Deliver optimal service to customers (internal and external)
Accountable for the identification of logistics costs and implementation of logistics productivity plan projects
Lead the team in logistics performance projects
Complete all management reports for Logistics division
Proactive management of network constraints
Provide input into and oversee the supply chain budget
Manage and motivate the team in the delivery of team objectives
WORK/BUSINESS CONTACTS AND AUTHORITY:(IPE Factor: CommunicationInternal:Managing Director, Supply Chain Manager, Sales Manager, Marketing Manager, Finance Manager and numerous managers within these departments
External:External Contractors and suppliers, new suppliers REPORTING AND SCOPE:
(IPE Factor: knowledge/teams & breadth
The position reports to the SCM
The scope of this position is domestic
CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE(IPE Factor: Knowledge)The Ideal Candidate must have;
Relevant Supply Chain Degrees and Courses.
10 years plus working in a supply chain management environment in various managerial roles.
Detailed knowledge of end to end supply chain processes and best practices with experience working in various areas of supply chain and ideally within FMCG
Good knowledge & use of word/excel/email and an ERP system
Administrative/paperwork/Numerical & reporting skills key
Project Management and organising skills essential
Right Attitude, attention to detail, focused on results, time management and completion of tasks
LEARNING & CAREER OPPOORTUNITIESIn this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas;
Supply Chain
Procurement
Production
Sales
Marketing
Finance
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