Key Responsibilities:
Assist the Manager in daily hotel operations, including guest services, staff supervision, and problem resolution.
Coordinate with department heads to ensure seamless operations across all hotel functions.
Monitor performance metrics and implement improvements to enhance guest satisfaction.
Handle guest complaints and feedback professionally, escalating issues to the Manager when necessary.
Ensure compliance with hotel policies, health, and safety regulations.
Participate in staff recruitment, training, and scheduling to maintain a skilled and motivated team.
Oversee inventory and supply management, ensuring all resources are adequately stocked.
Prepare reports and updates for the Manager on operational performance and areas for improvement.
Qualifications:
Proven experience in a supervisory or managerial role within the hospitality industry.
Strong leadership, communication, and problem-solving skills.
Ability to manage multiple tasks efficiently and work under pressure.
Knowledge of hotel management software and operational procedures.
Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
Exceptional organizational skills and attention to detail.
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Interested and qualified candidates should send their CV to: om@maisonfahrenheit.com using the job title as the Subject of the mail.
Apply via :
om@maisonfahrenheit.com