Job ID: 21832 Location: Lagos Island, Nigeria Job Sector: Information Technology and Services Job Details
Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.
Job Purpose
Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
Key Responsibilities/Accountabilities
Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc).
Understanding, in depth, the business processes supported by the Bank Application (Finacle & Pricing & Reports etc)
To maintain production environments relating to online services. This will include development, DR and production applications.
To ensure that applications are maintained in a manner that supports delivery of services to multiple platforms(Peripherals) , resilience, and performance.
To ensure continuity of the business processes supported by one or many applications / services.
Ensuring continuity and quality by owning the resolution of issues across platforms.
Tracking progress and escalating as appropriate unless resolution reached.
To ensure standards and guidelines are applied and maintained across applications for administration, deployment and monitoring over a range of platforms that largely comprises Bank standard Process flow. This includes applications, web server components and databases.
To ensure applications and services processes and outputs are error free and complete.
Identifying faults and issues and recommending appropriate paths to resolution, and fixing as appropriate.
Ensuring appropriate contingency/workaround procedures are in place for process failure or defect pending resolution ensuring business continuity.
Managing change control (CR) implications for designated application.
Contributing to process development and best practice. Looking at new ways to improve resilience, performance levels and supportability.
To ensure that applications and related services are documented and kept in a path accessible by the Team
To establish and maintain effective working relationships with all stakeholders.
Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.
Preferred Qualification and Experience
Minimum of First Degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.
Knowledge/Technical Skills/Expertise Primary:
CRM-CIF
Liability (CASA,TD, Islamic Deposit)
GL
Pricing
ESB – RCM
Pragmatic
Clirec
Cabal
SAP HR
Datastore
EOD/EOM/EOY
Report
Secondry:
CRM-Origination
ASSET (Loan,OD,TOD,LMS,Islamic Loan)
AML
Credit Ref
Credit Reg
HP&L
PAS8.Prime
ACH
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