Sep 13, 2018
Job Description
To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction.
Increase MTN market share by achieving set target through effective account management, acquisition of new accounts as well as development and maintenance of current accounts.
Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
Carry full responsibility for the fulfillment of the sales process – from lead generation to bill delivery.
Prepare weekly and monthly corporate sales status reports.
Perform continuous analysis of the relevant industry, to identify new prospects or opportunities for the corporate sales department.
Conduct research on potential customers and their disposable income using the data mining system.
Prepare and present all sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
Manage virtual team to ensure log of all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Build an in-depth knowledge of the customers’ industry operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
Maintain excellent partnership-relationships with customers, up to C-level, based on trust and an in-depth understanding of the customers’ business
Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
Ability to liaise with supervisors on discount issues
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Job Condition
Normal MTNN working conditions
May be required to work extended hours
Open plan office
Experience & Training Education:
First degree in any related discipline
Fluent in English
Experience:
Minimum of 3 years’ experience in an area of specialisation; with experience with working with others Experience working in a medium organization
Training:
Basic IP Networking, Internet and VPNs
Internal conferences on telecommunications and consumer trends
Sales Training
Key Account Management Training
Relationship Management
Customer care/focus
Minimum Qualification
B.A, B.Sc, HND, B.Ed or B.Tech.
go to method of application »
Apply via :
Use the link(s) below to apply on company website.
https://www.myjobmag.com/readjob/59469/jobs/job-opportunities-at-mtn-nigeria