Responsibilities
Operate as the lead point of contact for your customers ensuring that their needs and requirements are attended to in a responsive amount of time and to a premium standard.
Seek, build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with key accounts, and customer stakeholders, enabling the growth of the business partnership.
Follow up on leads to help acquire new partnerships with space vendors and potential customers
Communicate clearly the progress of weekly/monthly/quarterly initiatives to internal stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed
Requirements
Proven account management or other relevant experience
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
BA/BS degree or equivalent
Event planning skill an added advantage
Applicants should send their CVs to : jobs@spaceba.com
Apply via :
jobs@spaceba.com
