Sage One is expanding and requires the services of a Adviser Account Manager. They will be responsible for recruiting new Sage One Advisers as well as assisting existing Sage One advisers on boarding customers and recruiting new customers.
Responsibilities:
Implementation and execution of the Sage One Adviser programme
Delivering & presenting Sage One product demonstrations at Adviser events and webinars
Identify potential opportunities for advisers and assist in executing these to on board new Sage One customers.
Updating CRM system with all client communications including calls, emails and meetings
Handling Adviser technical queries and escalations, responding in a timely manner to all advisers’ inquiries received via email, calls and tickets.
Assist Advisers with customer migration from incumbent system to Sage One
Compile feedback from Advisers and communicate to the management teams
Create resources (processes/videos) for frequently asked questions from the Advisers to ensure Adviser experience is world class
Recruitment of new advisers
Managing assigned Advisers and ensure that targets are met.
You may be asked to undertake other tasks which are commensurate to the role and grade
Qualifications:
Strong Accounting skills and an understanding of processes within an accounting practice
Training/teaching experience preferable but not necessary
Experience as an Accountant within an accounting practice preferable.
Computer literacy and software knowledge, including Microsoft Word, Excel, and PowerPoint
Strong presentation, communication and people skills
Ability to work autonomously and demonstrate initiative and planning skills
Passion and desire to make a difference and contribute as a member of a dynamic team
Positive, friendly ‘can do’ attitude
Attention to detail and follow-up
An interest and intrigue in the emerging online accounting market
Apply via :
careersrow-sage.icims.com
