Responsibilities The Account Manager, will be responsible for managing business relationships with customers, to identify opportunities for growth and increased revenue for Main One as well as improve the customer experience. He/She will manage existing relationships with Enterprise customers, understanding their business model and market to be able to assist in the development of strategies that will enable both MainOne and the Customer to grow and succeed. Specifically, the Account Manager, will:
Manage relationships of specific accounts to drive increased network utilization.
Generate new business leads using existing network of contacts and industry knowledge
Engage and interact with decision makers at a senior level to identify new and emerging business opportunities for Main One.
Develop respective plans for aggressive achievement of high value sales in timely fashion
Deliver sales presentations as may be required to high level decision makers
Build and maintain productive business relationships with these decision makers to understand the Customers’ strategic direction and explore opportunities for Main One to gain a larger share of the Customers’ wallets.
Bring to bear own knowledge and experience of selling in the telecoms sector on the team, defining and implementing developmental strategies that will support the growth of the team and generate increased revenue for the company.
Provide to the Line manager with the necessary sales reports, budgets, sales plan, and market analysis.
Co-ordinate with relevant technical teams such as Transmission and IP Engineering team to ensure timely delivery of services to the customer.
Speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues.
Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction.
Perform other tasks as may be required
Qualifications Bachelor Degree in a relevant discipline.
Post graduate/relevant professional qualification will be an advantage.
At least 2-5 years’ relevant sales experience in Telecom industry
Competencies Extensive knowledge of the sales principles and practices, and an ability to coach others on them.
Understanding of local markets, customers and competition in order to target needs and drive sales.
Ability to grow the business, with proven success of client return on investment.
Strong ability to uncover new revenue opportunities and create productive, long-term customer relationships.
Ability to organize, prioritize, and clarify deliverables.
Ability to make business and people decisions, while creating positive energy in the face of challenges.
Strong problem solving skills and the ability to balance it with moving with speed to achieve results.
Excellent Communication Skills
Negotiating Skills
Analytical Thinking
Excellent Relationship Management
Proficiency in MS Office Productivity Tools
Experience in selling bandwidth capacity, Internet services products or telecommunications products
Positive ‘can do’ attitude and result-oriented.
Interested and suitably qualified candidates should click here to apply online.
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