Company Website: Website www.outsource.ng
-
Call Center Agent
Essential Duties and Responsibilities The main functions include but are not limited to: Answering calls and responding to emails Handle customer inquiries both telephonically and by email Make outbound calls, receive inbound calls Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Research required…
-
Writer Call Centre Agent
Job Description We are looking for a writer with strong communicator with meticulous attention to detail, a successful writer (Medical Writer a plus) who has solid writing and organisational skills. They are curious and motivated, and work well independently or as part of a team in high-pressure situations. In addition to these general skills and…
-
Call Centre Agents
Requirements: Strong communication skills, Good listening skills, Fluency in English, Computer literate (Proficiency in Microsoft Office applications) Job Description: answer calls and respond to emails handle customer inquiries both telephonically and by email identify and escalate priority issues route calls to appropriate resource follow up customer calls where necessary document all call information according to standard…