Company Website: Website www.estreamnetworks.net
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Service Desk Officer
Location: Victoria Island, Lagos Reports to: Service Desk Analyst Job Purpose The primary goal for the position of Service Desk Officer is; To act as a single point of contact for all user incidents, requests and general communication on services for eStream Strategic Account Services Support (Class D, & E customers). To restore ‘normal service…
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Business Solution Manager Service Solution Executive IP Networks Specialist
Direct reports: Service Delivery Team Lead, Solution Architect, Pre-sale Executive. Job Description The Business Solutions Manager is responsible for managing, coordinating and development of new products, services and delivery of projects. The incumbent is also expected to evaluate and resolve customer technical feasibilities, propose solutions, design optimization, design/development of new services and user testing. Duties…
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Corporate Sales Manager
Reports to: Chief Marketing and Sales Officer Direct reports: Team Leads Job purpose The Corporate Sales Manager is responsible for increasing company revenue and attaining corporate sales targets. The incumbent is responsible for identifying, negotiating and closing potential business deals with effective pricing. This job also expects the incumbent to lead the process of client…
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Team Lead, Service Deployment
Location: Victoria Island, Lagos Direct Reports: Field Service Engineers and Riggers Job purpose The Regional Field Team Lead is responsible for the coordination of deployment, troubleshooting and maintenance of various communication equipment (VSAT and Radio) within its region and also proper documentation of day-to-day activities. Duties and Responsibilities Strategic Insight and Integration: Assist the Service…
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Network Operations Manager
Reports to: GM Technical Job Purpose Responsible for managing the network operations team in-order to deploy quality service, maintain 99.9 % service availability and provide proactive network efficiency by delivering prompt service support at 1st and 2nd level of escalations. Services to be deployed and supported are Internet and VPN which are deployed via various…
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Service Delivery Analyst N.O.C Engineer Network Operations Manager Regional Field Team Lead
Location: Victoria Island, Lagos Job Purpose Service Delivery Analyst is responsible for planning and coordinating and the delivery of services to customers in line with eStream processes and Standard Operating Procedures. The incumbent is expected to develop realistic project schedule, and ensure timely and accurate communication to all stakeholders with the ultimate aim of satisfying…
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Service Delivery Analyst
Job Purpose Service Delivery Analyst is responsible for planning and coordinating and the delivery of services to customers in line with eStream processes and Standard Operating Procedures. The incumbent is expected to develop realistic project schedule, and ensure timely and accurate communication to all stakeholders with the ultimate aim of satisfying clients’ requirements Duties and…
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Team Lead, Corporate Sales
Reports to: Senior Manager Corporate Sales Job Purpose This job role is responsible for managing the day to day operation of sales team, to include motivating a sales team in implementing a sales strategy, achieving targets and developing new business. Duties and Responsibilities Strategic Insight and Integration: Work with the Senior Manager Corporate Sales and…
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NOC Engineer Field Service Engineer Rigger
Job Purpose The NOC Engineer is responsible for supporting all eStream internet and VPN clients at second level. The technologies he will be supporting includes, VPN, VSAT, Microwave Radio, Fiber, MPLS Duties and Responsibilities Strategic Insight and Integration: Assist the NPO manager to achieve the corporate objectives Attend project & departmental meetings Provide inputs to…