Company Website: Website www.ericsson.com
-
Subject Matter Expert Operations Assurance Subject Matter Expert Operations Assurance Subject Matter Expert Operations Assurance
Responsibilities & Tasks To secure delivery for the functions of onsite MSIP Operations Assurance within the Customer Hub structure as per Managed Services contract. This role is a blend of Technical and Management responsibilities for the Customer Hub structure IN Managed Service contract. The role reports to Managed Service Operations Assurance Head for the group…
-
Managed Services Operations Assurance SME
Job Summary: This Job Role is responsible for the Customer Handling, Coordination, Management, Single Customer Complaints and execution of proactive and reactive H/W maintenance activities that require a higher level of Skill. This shall ensure that the MoMo services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.Responsibilities &…
-
Chief Information Officer Information Technology Communications Customer Unit Nigeria
Job Summary Strengthen assigned account(s) by supporting Key Account Managers in direct customer dialogues, providing experience & knowledge of Ericsson technology & offerings. Secure understanding of competition, market situation, etc. building on in-depth knowledge & understanding of the customer. Responsible for creating a highly capable & experienced organization, capture sales opportunities & secure a high…
-
Chief Information Officer, Information Technology Communications Customer Unit Nigeria
Req ID: 155160 Job Summary Strengthen assigned account(s) by supporting Key Account Managers in direct customer dialogues, providing experience & knowledge of Ericsson technology & offerings. Secure understanding of competition, market situation, etc. building on in-depth knowledge & understanding of the customer. Responsible for creating a highly capable & experienced organization, capture sales opportunities &…
-
Director – Operation
Req ID: 142730 Overall Purpose To secure delivery for the functions of Network Performance Management within the entire delivery machinery (onshore and offshore) as per Managed Services contract Role Brief This role is a senior role and resides in Leadership Team for the Customer IN Managed Services contract. Reports in to Managed Services Chief Operating…
-
Managed Services Operations Assurance SME Managed Services Operations Assurance Head
Req ID: 143171 Job Summary This Job Role is responsible for the Customer Handling, Coordination, Management, Single Customer Complaints and execution of proactive and reactive H/W maintenance activities that require a higher level of Skill. This shall ensure that the MoMo services provided to customers are continuously available and performing to Service Level Agreement (SLA)…
-
Customer Marketing Manager (Engagement)
Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.Our services, software and infrastructure…
-
Operations Assurance SME
Job Summary: This Job Role is responsible for the Customer Handling, Coordination, Management, Single Customer Complaints and execution of proactive and reactive H/W maintenance activities that require a higher level of Skill. This shall ensure that the MoMo services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Responsibilities…
-
Cloud Sales Executive
Req ID: 151817 Location: Lagos, NG Job Summary You will be the driving force behind a tremendous sales acceleration of IT Cloud solutions to a select customer / small group of customers. The focal point in all business development and sales initiatives directed at building, consolidating, optimizing and transforming the cloud operations and infrastructure of…
-
Service Delivery Manager Job stage 6
Req ID: 139852 Job SummarySDM shall take ownership of the customer relationship responsible for ensuring the correct and proper delivery of Customer Support services as specified in the contracted support agreements with Ericsson’s customers Agreement (SLA) fulfilment and customer satisfaction.SDM will task manage the Customer Network Support (CNS) Engineers team and work closely with the…