Company Website: Website http://www.ihstowers.com/
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Manager, Enterprise Risk Management
Reports To: Head, Risk Management Summary The Manager, Enterprise Risk Management, reporting to the Head, Risk Management, will be responsible for supporting the maintenance of risk management and business continuity management (BCM) programs across the organization at the operational level as assigned by the Head Risk Management. The incumbent will collaborate with risk stakeholders across…
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Senior Manager, IT Service Desk & OSS Platforms
Reports To: IT Director Summary Oversee the IT Service Desk team and manage all aspects of the Operations Support Systems (OSS) supporting the IHS’s Network Operations Centre (NOC). Responsibilities Manage IT Service Desk 7 x 24 Operations: Oversee IT Service Desk resources supporting IHS business users in Lagos and across Nigeria Ensure efficiency in organization…
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Tools Administrator
Reports To: Head of Quality Assurance Job Summary Administer the tools used for network management and provide end-user support. Responsibilities Ensure all tools are functional and usable by the Network Operations Centre (NOC) team by avoiding connectivity issues. Take ownership of issues with the tools and see problems through to resolution Identify, diagnose and troubleshoot…
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Technical Audit Expert
Reports To: Senior Technical Audit Expert Summary Manage assigned tasks in the optimization of network services at all IHS installations (Network sites and office buildings) (Process) Provide support to all active vendors to ensure enhanced customer experience/ revenue assurance. (Customer) Responsibilities Interdepartmental collaboration – interface with other departments within Technology Group (Customer). Client/ Customer collaboration…
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Manager, OSS & Service Processes
Reports To: Service Desk & OSS Platforms Senior Manager Summary To manage all aspects of the OSS platforms and services as provided to our internal customer (NOC). This involves managing customer relationship, holding CAB discussions, vendor management and issues resolution. Responsibilities Manage vendor resources ensuring timely and successfully delivery Escalate issues as and when appropriate…
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Technical Audit Expert Real Estate and Facility Manager
Reports To: Senior Technical Audit Expert Summary Manage assigned tasks in the optimization of network services at all IHS installations (Network sites and office buildings) (Process) Provide support to all active vendors to ensure enhanced customer experience/ revenue assurance. (Customer) Responsibilities Interdepartmental collaboration – interface with other departments within Technology Group (Customer). Client/ Customer collaboration…
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Health, Safety & Environment (HSE) Manager Manager, Financial Audit Officer, IT Risk and Compliance
Reports To: Group Head, HSE Summary As HSE Manager, you will implement and enforce IHS’s Corporate HSE policy and procedures to ensure operations are conducted in a safe and efficient manner in compliance with relevant legislation and company and client requirements. You will address all office and site safety issues as required, including implementation of…
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Project Manager (Asset Audit and Tagging)
Summary The Project Manager will manage and coordinate the asset tagging project. Running the day to day processes relating to the project, Vendor and consulting firm management, coordinating project activities, progress reporting, escalations, milestone sign-offs etc. The project will involve overseeing the audit of the company asset base (physically verifying assets and tagging them to…
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Technical Audit Expert (TAE)
Applicants should possess relevant qualifications Apply via : talent@ihstowers.com
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Senior Supplier Program Management Specialist
Reports To: Senior Manager -Supply Chain Summary Work closely with all functional teams to ensure successful integration, support contract execution and management initiatives. Responsibilities The Supplier Program Management Specialist (SPM) would be responsible for management and oversight of major supplier activities. Working closely with the technical project teams, procurement, operations and other supporting functions to…