Jobs Nigeria

  • Senior Manager, Network Assurance

    Senior Manager, Network Assurance

    Job Purpose The Senior Manager, Network Assurance – PPM plays a pivotal role in managing all routine maintenance and O&M activities of the regional operations departments. This management position overseas the vendor technical interventions, SLA administration, O&M process compliance and contract delivery. In addition, the role provides strategic support to the Senior Manager, Network Assurance…

  • Regional Technical Officer

    Location: Asaba, Delta Reports To: Head of Operations Summary The Regional Technical Officer is responsible for coordinating and leading Network Operations, Maintenance, and Resources to ensure all goals, quality standards and customer service commitments by IHS are met in the assigned region. This role also provides line management for the technology resources in the region…

  • Senior Analyst, Tax Officer, Investigation & Intelligence

    Reports To: Manager, Tax & Regulatory Summary Provide tactical and operational support to the tax and regulatory team to ensure efficiency in tax compliance, reduction in tax cost, tax reporting, and tax advisory Provide up to date support to the business on how to mitigate the Company’s tax exposure Provide timely tax advice and internal…

  • Power Uplift Optimization Manager Acceptance Manager

    Reports To: Special Projects Head Summary To oversee power installation projects to ensure completion within time scope and quality specifications. Responsibilities Responsible to thoroughly understand and communicate power uplift optimization strategies to appropriate team members, and manage all requirements accordingly to realize each for the stakeholder Promote a culture of high performance and continuous improvement…

  • Manager, Enterprise Risk Management

    Manager, Enterprise Risk Management

    Reports To: Head, Risk Management Summary The Manager, Enterprise Risk Management, reporting to the Head, Risk Management, will be responsible for supporting the maintenance of risk management and business continuity management (BCM) programs across the organization at the operational level as assigned by the Head Risk Management. The incumbent will collaborate with risk stakeholders across…

  • Senior Manager, IT Service Desk & OSS Platforms

    Senior Manager, IT Service Desk & OSS Platforms

    Reports To: IT Director Summary Oversee the IT Service Desk team and manage all aspects of the Operations Support Systems (OSS) supporting the IHS’s Network Operations Centre (NOC). Responsibilities Manage IT Service Desk 7 x 24 Operations: Oversee IT Service Desk resources supporting IHS business users in Lagos and across Nigeria Ensure efficiency in organization…

  • Tools Administrator

    Tools Administrator

    Reports To: Head of Quality Assurance Job Summary Administer the tools used for network management and provide end-user support. Responsibilities Ensure all tools are functional and usable by the Network Operations Centre (NOC) team by avoiding connectivity issues. Take ownership of issues with the tools and see problems through to resolution Identify, diagnose and troubleshoot…

  • Technical Audit Expert

    Technical Audit Expert

    Reports To: Senior Technical Audit Expert Summary Manage assigned tasks in the optimization of network services at all IHS installations (Network sites and office buildings) (Process) Provide support to all active vendors to ensure enhanced customer experience/ revenue assurance. (Customer) Responsibilities Interdepartmental collaboration – interface with other departments within Technology Group (Customer). Client/ Customer collaboration…

  • Manager, OSS & Service Processes

    Manager, OSS & Service Processes

    Reports To: Service Desk & OSS Platforms Senior Manager Summary To manage all aspects of the OSS platforms and services as provided to our internal customer (NOC). This involves managing customer relationship, holding CAB discussions, vendor management and issues resolution. Responsibilities Manage vendor resources ensuring timely and successfully delivery Escalate issues as and when appropriate…

  • Technical Audit Expert Real Estate and Facility Manager

    Technical Audit Expert Real Estate and Facility Manager

    Reports To: Senior Technical Audit Expert Summary Manage assigned tasks in the optimization of network services at all IHS installations (Network sites and office buildings) (Process) Provide support to all active vendors to ensure enhanced customer experience/ revenue assurance. (Customer) Responsibilities Interdepartmental collaboration – interface with other departments within Technology Group (Customer). Client/ Customer collaboration…