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Head Network Performance
Job descriptionReq ID: 66160Job SummaryThe Optimization job role purpose is to improve the overall service quality to ensure business consistency.Responsibilities & Tasks Infrastructure Capacity, performance Analysis & solution definition Capacity & performance Improvement End-user Quality of Service Optimization Core Competences: Operation Services Operational Readiness Shared Solutions Services Presentation…
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Business and Transformation Consultant
Role Description Help define Operator business and operational strategies with attention to their customer lifecycle and enabling improved customer experience Shape and lead holistic programs across various technology and service s that translate business and operational shortfalls into transformation programs and related initiatives Sell, manage and deliver enterprise transformation projects to telecoms clients in sub-Saharan…
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Customer Project Manager Internship
Job SummaryThe Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract. This is an internshipopportunity for post graduate students studing in the field…
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CSI Service Delivery Manager Hub
Req ID: 55226Job SummaryTo accelerate service delivery, efficiency and performance within and between Operations in the Regions, Global Service Centers and Global Competence Hubs. Support the delivery force to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & KPIs, job roles, competence models and support, deployment programs and common…
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Sourcing Category Manager Optimization
Job Summary The Sourcing Category Manager shall develop cost effective Ericsson wide category strategies that are based on cross-functional requirements & business needs in both Regions & Business Units. The Category Manager is accountable for supplier business intelligence, benchmarking practice & category market knowledge, establishing a cost effective & competitive market place that optimizes Ericsson’s…
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Field Services Planning & Engineering Head Field Services Performance & Reporting Expert Engineer Customer Problem Manager Head Optimization
Req ID: 65847 Job SummaryThis Job Role is responsible for the coordination, management and execution of Field Services activities supporting other Service Function (SF) in Operations and Engineering when in-site activities must be performed, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Responsibilities & Tasks…