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Customer Care Consultant Customer Care Manager
Job Profile: Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information Key Responsibilities Answer calls and respond to emails Handle customer inquiries both telephonically and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information…
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Key Account Manager Head of Marketing Head of After Sales Service – OEM
Our client is a global Internet venture capitalist firm that effectively develops a number of large and fast-growing Internet projects in Russia, Ukraine, Asia and Africa. When consolidated, their internet company investments are within the top 100 websites in the world by traffic. Due to expansion, they now have a vacancy for their Nigerian business…
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Head of After Sales Service – OEM
Job LevelManager (Manager/Head of Department) IndustryICT / Telecommunications SpecializationEngineering / After Sales Customer Care Summary/Objective: 1. The successful candidate will be responsible for the entire after sales operations of the company. This involves overseeing the technical repairs departments across all regions and also managing the customer service department.2. The role also entails managing the entire…
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Learning and Development Manager (Unit Head) Reward Manager (Unit Head)
Job SummaryResponsible for creating and implementing training programs and overseeing the development of careers. Sets performance metrics, evaluates productivity, and helps workers create long-term career plans within an organization.Key Responsibilities• Identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;• Designing and…
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Head of Software Engineering and Development
Job Profile: The Head of Development and Engineering will be responsible for developing, designing, analyzing and maintaining software. The role holder will help drive technical efforts and deliver solid, scalable systems on an aggressive schedule. Key Responsibilities• Supervise, design and build advanced applications for all relevant platforms• Enhance the company’s UX and UI to ensure global…