Company Name: Company Name Contact Solutions Limited (Consol)
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Finance Manager
Job DescriptionJob Duties/ Responsibilities/ Accountabilities To coordinate the implementation of the Company’s financial business plans & policies Maintain accurate and comprehensive organization wide financial database Maintain accurate and up-to-date record of the organization’s financial status Maintain chart of accounts in line with the appropriate accounting standards Ensure proper budget control Work with the Commercial Team…
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Finance/Accounts Officer
Job description Job Duties/ Responsibilities/ Accountabilities Keep accurate & Up to date records of company’s financial status Support the finance Manager by imputing into sales and purchase ledger from source document Produce weekly, monthly and annual financial reports Input accounting data into accounting system with speed and accuracy Make sure payment process is in line…
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Contact Center Agent
Job descriptionJob Duties/ Responsibilities/ Accountabilitie Handle customer complaints or enquiries via telephone, emails or text messages. Provide customers with needed information and support Make outbound calls. Receive inbound calls Ensure that customers/callers are satisfied. Gather information from customers.. Consistently ensure call(outbound/inbound) quality Contributes to team effort by accomplishing related results as needed. Exhibiting competent product…
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Contact Centre Agent Financial Accountant
Job descriptionJob Duties/ Responsibilities/ Accountabilities Handle customer complaints or enquiries via telephone, emails or text messages. Provide customers with needed information and support Make outbound calls. Receive inbound calls Ensure that customers/callers are satisfied. Gather information from customers.. Consistently ensure call(outbound/inbound) quality Contributes to team effort by accomplishing related results as needed. Exhibiting competent product…
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IS Engineer
Job description Job Duties/ Responsibilities/ Accountabilities Analyzes information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications. Evaluates interface between hardware and software, and operational and performance requirements of overall IT system. Monitors functioning of equipment and makes necessary modifications to ensure system operate in conformance with specifications. Specifies power…
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Contact/Call Centre Agents
Core/ Critical Requirement Ability to read, speak and understand English Language fluently and accurately is very crucial Job Duties/ Responsibilities/ Accountabilities Handle customer complaints or enquiries via telephone, emails or text messages. Provide customers with needed information and support Make outbound calls. Receive inbound calls Ensure that customers/callers are satisfied. Gather information from customers.. Consistently ensure call(outbound/inbound)…
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Contact Centre Operations Manager Head of Technology GM, Commercial Services
Job Duties/ Responsibilities/ Accountabilities Managing the daily running of the Contact Centre.Oversee the company’s contact centre operations in multiple locations across Nigeria Manage the resolution of project and Contact Centre related issues through the Supervisors, Team leaders, OperativesCall Centre Managers, QA Managers and Training Managers and Third parties, e.g. Clients and Stakeholders. Manage Contact Center…
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Contact Centre Agent – Twi Speaking
Core/ Critical Requirement Ability to speak and understand Twi (preferably Native/Mother-Tongue proficiency level) Job Duties/ Responsibilities/ Accountabilities Handle customer complaints or enquiries via telephone, emails or text messages. Provide customers with needed information and support Make outbound calls. Receive inbound calls Ensure that customers/callers are satisfied. Gather information from customers. Consistently ensure call(outbound/inbound) quality Contributes…
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Head of Technology Call Centre Operations Manager Facility Manager
Job Duties/ Responsibilities/ Accountabilities Responsible for the technology strategic planning process that will regularly evaluate emerging, new and existing technologies, information systems, and staffing, research new solutions and technologies and recommend changes covering but not limited to the following area: Management Information systems, system and network architecture, Network communication, strategic system conversions and integrations in…
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Key Account Manager
Job Duties/ Responsibilities/ Accountabilities Maintaining existing client relationships and ensuring that there are continued business transactions from the clients Initiate and develop client relationships to drive customer satisfaction Drive sales for all of ConSol’s products and services Identify new and strategic business opportunities in alignment with the vision of the organization Develop innovative proposals and…