Company Details: Company Details : 9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.
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Analyst, Social Media
Job Summary Assist in developing initiatives aimed at enhancing Etisalat Nigeria’s social media engagement activities.Build links within social media circles; socialize relevant social media communities on Etisalat Nigeria’s online presence. Principal Functions Assist in the implementation of all social media strategic initiatives in line with Etisalat Nigeria’s overall business and corporate communications…
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Speciaist, Planning Manager; Corporate Segment
Job Summary Assist with financial forecasting and analysis of various departmental plans which includes project and product investment appraisals, post implementation review and profitability analysisPrincipal Functions Assist in developing tools for analysis and tracking of financial status of projects and products. Inter department collaboration/interface on financial assessment of projects, business models, or business…
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Manager, IVR Management
Job Summary Responsible for ensuring that the Contact Centre impacting IVR systems are developed with relevant capabilities and integrated successfully for a seamless end-to-end call treatment experience. Responsible for ensuring Customer Care readiness to support new product, service and proposition launches in conjunction with Customer Experience team and other stakeholders. Principal Functions Serve…
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Co-location Co-ordinator Manager, Production Support
Job Summary Maintain standard operating condition by ensuring all co-location sites are ready for installation (RFI) within a given SLA by all Co-lo partners. Principal Functions Update and maintain real time the co-location data base using the cell tracker Ensure all ITP’s site acceptance document are fully documented and stored…
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Analyst.Pricing (Enterprise, Roaming & International)
Job Summary Conduct research on pricing trends, analyse current competitor pricing and prepare cost-benefit analysis for identified product offerings.Principal Functions Responsible for analysing roaming & IDD tariffs and offers on Etisalat network. Manage stakeholders in interconnect, wholesale roaming, consumer & business segment teams and IT for roaming tariff implementation. Ensure all…
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Manager; M & E Data Centre Manager, CS Core
Job Summary Manage all network operations and maintenance activities of the data centre, including capacity monitoring and supervision of all network element installations. Principal Functions Ensure AC power and cooling availability target of 99.8% in Data Centres/MGW sites Ensure DC power and cooling availability target of 100% in Data Centres/MGW sites Ensure strict control…
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Senior Engineer, Roaming Core, VAS & POI Performance
Job Summary Responsible for analyzing Roaming, VAS and POIperformance on the network and follow-up to ensure quality of service standardsare strictly adhered to. Principal Functions Manage all roaming performance Analysis (Data, Voice, SMS) Responsiblefor VAS services performance analysis e.g. SMS, VSMS, RBT, DT, MCN, USSD etc. Manageperformance analysis of all…
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Head, Transmission
Job Summary Coordinate the design, planning and optimisation of the transmission network of Etisalat Principal Functions Provide inputs in the development of strategies and plans towards the implementation of a working WAN,and transmission links (E1s, Backbones etc.) to support operational and business needs. Ensure that Etisalat’s microwave network design…
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Manager, Service Assurance Specialist, Supply Quality Assurance
Job Summary To manage Performance and Drive test team, ensure that all services offered over Etisalat network to customers are met for an optimal subscriber experience, to support, contribute and integrate within the organisation’s annual business plan, budget and long term strategy. Principal Functions Responsible for monitoring network performance to ensure conformance with…
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Analyst, Dealer Sales (Regional) Analyst, Dealer Sales (Regional)
Job Summary Provide excellent service delivery to the channel sales of distribution and effective management of Distribution Partners (DPs), 2nd & 3rd layer of the Distribution Chain in the assigned territories for the achievement of Etisalat distribution objective. Principal Functions Recruit retailers in assigned clusters (Retail Activation) Engagement of Sub-Distribution partners Develop retail…