Company Address: Company Address : 951B, Admiral Oduwaye Street, Omole Phase 2, Lagos
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Customer Service Representative – e-Commerce Customer Service Representative – Direct Sales
Job Description Respond to all customer inquiries regarding orders, billing inquiries and technical problems via email/ social media. Document all customer complaints as appropriate and escalate, according to established standard operating procedures. Review requests, contact customers to clarify requests, ensure all necessary information required to process requests are included and route such to the appropriate…
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Customer Service Representative Digital Marketing Associate
Job Description Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. Advise on company information. Take payment information and other pertinent information such as addresses and phone numbers. Place…
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Customer Service Representative Operations Manager
Responsibilities As customer service personnel, you will be expected to carry out the following responsibilities: Resolves customer complaints via phone, email or other means as directed. Attend to walk in and phone in customers and resolve enquiries and or queries. Opens customer accounts by recording account information. Maintains customer records by updating account information. Close…