Company Address: Company Address 239 Muri Okunola Street, Victoria Island, Lagos
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Front Office Supervisor
Job Description As a front office supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. You will also ensure hotel charges are processed diligently to guest’s accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Duties and…
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Customers Care Personnel
Job Description Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standardsKeep accurate records and document customer service actions and discussions Analyse statistics and compile accurate…
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Front Desk Officer
Job Description Serve visitors by greeting, welcoming, and directing them appropriately; Notifies company personnel of visitor arrival; Maintains security and telecommunications system. Responsibilities Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to…
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Customer Call Agent
Job Description Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile…
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Human Resources Manager
Job Description Coordinate policies regarding human resources activities, such as recruitment, compensation, benefits, training, employee relations, and performance management. Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and Classifications. Interpret and provide guidance and instruction to the office team on HR processes, policies, workflow, and work…
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Front Desk Officer
Job Description Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Advise on company information. Take payment information and other pertinent…
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Marketing Executive
Job Description Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Advise on company information. Take payment information and other pertinent…
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Customer Care Personnel
Job Description Improve customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Set a clear mission and deploy strategies focused towards that mission. Develop service procedures, policies and standards. Keep accurate records and document customer service actions and discussions. Analyse statistics and compile…
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Health Club Manager Customer Care Personnel
Job Description As Health Club Manager, you will manage and drive the team to achieve excellent customer service standards and increase sales. You will ensure the smooth running of the club and that health and safety standards are met. Responsibilities As Health Club Manager you will be responsible for: Co-ordinate the maintenance of all recreational…
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Front Office Supervisor
Summary As a front office supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. You will also ensure hotel charges are processed diligently to guest’s accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Duties and Responsibilities…