Company Address: Company Address : 146, Awolowo Road, Ikoyi, Eti Osa, Lagos, Nigeria.
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Specialist, IT/Technical Audit Manager, IT/Technical Audit
Job Summary Conduct information system audit reviews of Etisalat computerized business application systems and IT Infrastructure to evaluate confidentiality, integrity, availability, efficiency, effectiveness and compliance with regulatory requirements and to appraise the adequacy and soundness of related controls. Principal Functions Assist and perform Information System Audit and other special reviews in Information Systems/Technology areas following…
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Specialist, Vendor Performance and Compliance (Managed Services)
Job Summary Manage vendor performance and processes to ensure vendor delivers all contractual obligations and commitments based on agreements in line with operational scope of work and service level agreements (SLAs) Principal Functions Monitor vendor performance against evaluation criteria defined within contracts to ensure vendors provide service and support as outlined in the…
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Engineer – Fixed Transmission
Job Summary Provide necessary support towards the proper integration of new backbone, access and leased transmission links including copper, microwave and OFC media. Principal Functions Liaise with the regional field support engineers to resolve prolonged and repetitive transmission faults. Assist in the implementation of preventive, corrective and configuration orders/change request work order in…
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Specialist – Inventory Management* Manager – Legal Services (Contracts and Advisory)
Job Summary Maintain inventory control and management process as well as develop policies and procedures as it relates to the functions Principal Functions Ensure completeness and accuracy of stock ID code management for all stock items at the various warehouse locations Prepare costing for commercial inventory items on receipts and issuance of stock items…
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Specialist – Dealer Sales (Regional)*
Job Summary Assist in coordinating dealer activities on a regional basis. Principal Functions Assist in implementing the following dealer management processes; dealer appraisal and selection, dealer appointment and orientation, dealer performance monitoring and measurement, dealer incentive/reward and dealer communication. Assist in monitoring dealer activities to ensure achievement of pre-defined service level agreements. Maintain…
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Specialist, Revenue Assurance Manager, Transmission Planning and Optimization
Job Summary To ensure the integrity of the revenue stream with primary focus on strengthening and/or building revenue assurance processes controls. Principal Functions Tactical: Development of revenue assurance best practices for the company Creation of revenue assurance KPI on the revenue assurance/ fraud management tool (Subex). Perform root cause analysis of billing issues; follow…
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Head – Enterprise Sales
Job Summary The Head Enterprise Segment will be responsible for bringing to market Etisalat Nigeria’s Enterprise Segment value propositions. This individual will work cross functionally to develop business segments value propositions and collaborate with multiple cross functional groups in bringing them to market. Principal Functions Ensures maximum of market penetration, growth and profitability…
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Head, Marketing Communications Manager – Information Security Management Manager – IP Senior Engineer – Systems & Solution
Job Summary Build a stronger, vibrant brand and improve the brand equity Develop and ensure implementation of the company’s marketing communication strategy for various segments. Ensure Etisalat’s brand visibility via appropriate communication channels e.g. print and electronic media. Principal Functions Tactical: Provide input to the articulation of Etisalat’s marketing communication strategy including policies, procedures and…
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Manager – Customer Experience Management
Job Summary Ensure customer experience principles are embedded across the organisation and all customer touch points including the contact centre, Etisalat experience centres, Indirect Channels, Online, Website, Social Media, IVR and Self-service. Delivering a consistent memorable experience.Principal Functions Working with cross functional teams across commercial, technical, finance and regulatory to reinforce their campaigns, project…
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Manager, 2G/3G
Job Summary Coordinates Field activities for the Deployment of EMTS active and passive network elements in assigned Region in line with overall project plan as it relates to project scope, milestones and quality. Proactively highlight and proffer solutions to risks which may cause or lead to blockage and/or delay in projects in the region, prior…