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Customer Experience Manager
JOB DESCRIPTION Daily Tasks. Maintain excellent customer relationships by keeping constant business communication and quickly cater to their needs (online & walk-ins), offering recommendations with professionalism. (Primary) To resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, manage database records, drafting status reports on customer service issues.…
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IT Operations & Security Manager
Our client is a leading trading company based in Nigeria that specializes in exporting high-quality cocoa beans and cashews. They are seeking a highly skilled IT OPERATIONS & SECURITY MANAGER to join their team. Job Responsibilities Oversee the day-to-day operations of all IT systems, including cloud infrastructure (Microsoft 365), SaaS applications, cloud backups, and the…
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Principal Investment Officer
Roles and Responsibilities The role and responsibilities of the Principal Investment Officer will include, but will not be limited to: New Business Lead Support and drive business development in the specific region in line with FIG’s strategic equity and convertible debts investment themes Understand and analyze macro developments and industry-level developments in the…
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Project Management Specialist(Local)
Key Accountabilities Project Appraisal: Provide technical and professional support to the Operations Team Leader in the preparation of project appraisals and comprehensive due diligence of the technical, financial, procurement, institutional, economic, social and environmental aspects of the project proposals ensuring the same are in line with the operations manual and applicable policies/procedures of the Bank.…