Head, Retail Mass Market Front Desk/ Client Service Assistant

Nov 30, 2018

Ref No: 1147/NIGE/AA/Head, Retail Mass Market/Lagos/161118 Location: Lagos Start Date: 2018-11-16 Category: Insurance Key Focus

This role is responsible for rejuvenating the Retail business into a sustainable and productive distribution channel.
The incumbent is individually accountable for achieving results through other managers and their teams.

Job Specification Descriptor:

Transforms and rejuvenates business into a sustainable distribution channel
Maximises the marketing focus and business development opportunities
Drives various IT tools and processes.
Develops management structures and ensures that the relevant training and upskilling takes place
Ensures that the relevant support structures are in place and maintained  Executes continuous talent management and performance management
Manages Sales & Distribution teams in Worksites, Bancassurance, and oversees efficiency in the Distribution Support functions.

Key Result Areas:

Operational Efficiency
Sales/Productivity
Management Effectiveness

Operational Efficiency:

Transforms and rejuvenates the business into a sustainable distribution channel.
Ensures that the relevant support structures are in place and maintained.

Sales/Productivity:

Maximises the marketing focus and the business development opportunities through other managers and their teams.
Drives various IT tools and processes.
Drives operational excellence throughout area of supervision.
Defines and implements marketing best operating practice.
Defines performance parameters (incl. balanced scorecard) and measurements for area under supervision.

Management Effectiveness:

Holds first line managers accountable for managerial work, including selection, performance management and talent management.
Develops MOUs and specialists under supervision.
Selects potential MOUs to sustain pipeline.

Minimum Requirements Experience & Skills:

Bachelor’s degree  (a minimum)
Masters’ degree (an advantage)
Minimum of 12 years’ experience
Experience managing teams in Retail Sales, Bancassurance and Agency network
Experience in a Senior Management role
Insurance industry experience
Knowledge of Life Insurance products
I.T proficiency (good knowledge of MS packages – Word, Excel, PowerPoint)
Excellent communication skills (verbal and written, interpersonal and public speaking)
Excellent Presentation skills
Experience in Training facilitation

go to method of application »

Apply via :

Use the link(s) below to apply on company website.  

https://www.myjobmag.com/readjob/63692/jobs/latest-vacancies-at-old-mutual-nigeria