Cinema Team Leader / Duty Manager Customer Service Team Member/ Cashier

Nov 16, 2018

Purpose of Role

As a Filmhouse Cinema Manager you’ll ensure the best possible Experience to each and every guest.
You’ll be in charge of making sure the Cinema runs smoothly so that every single guest enjoys their show, managing the cinema team and maintaining an environment that provides superior Guest Experience.

The post holder Will Ensure successful daily Cinema operations by executing the following essentials:

Providing service that is friendly, helpful and efficient
Maintaining facilities that are clean, safe and in good repair
Providing an experience that is comfortable, exclusive and picture-perfect
Serving fresh, appetizing and properly prepared food and drinks

Encourage the team to maximize their personal growth and development by:

Guaranteeing the cinema team meet and exceed guest-service standards
Ensuring proper staffing in each area of the cinema
Performing daily opening and closing operational duties, with an eye for detail
Take responsibility for an individual cinema department, as assigned by cinema General Manage
Proven performance management skills. Actively helps others to improve their performance and clarifies expectations of employees’ performance and provides constructive feedback and advice

Assisting the Cinema General Manager to maximize revenue and meet financial targets:

Driving daily retail profitability by maximizing RPH and minimizing Shrinkage & Damages
Pro-actively manage operational costs on a day-to-day basis, through effective management of controllable costs
To manage and operate security systems and procedures to prevent loss and to ensure the security of cinema assets
Reviewing financial numbers on a regular basis and make operational adjustments, as necessary
Adaptability, able to modify style in order to reach goals and to maintain effectiveness within changing environments

Requirements

Cinema managers will have demonstrable experience of working in a customer facing role, managing and coordinating a team of staff.
Whilst there are minimal budgetary responsibilities, the post holders will have cash management responsibilities and will also be a key-holder.

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https://www.myjobmag.com/readjob/62643/jobs/fresh-jobs-at-filmhouse-cinemas-limited