Field Service Engineer Field Service Supervisor

Nov 20, 2018

Mission

To ensure maintenance of the sites according to approved processes and procedures that guarantees 99.9% Network Availability within a cluster.

Responsibilities

Carrying out planned preventive maintenance (PPM) of all technical equipment (Generating sets & Air conditioning units) on sites to avoid a breakdown maintenance action.
Carrying out Corrective maintenance to restore the functionality of passive elements and site infrastructure
Escalation of faults that could lead to complete failure or Leve1(urgent)& 2(High) fault classification
Maintaining rectifier, solar system and battery backup installations.
Ensuring Public power supply is available where applicable and escalation of defects accordingly.
Carrying out minor and major repairs of technical equipment (generators, rectifiers & Air conditioning units, BUB systems) on sites to avoid downtime.
Ensure prevention of outages on Back Bone, Hub, P1 and other Priority sites
Attend to call out and resolve escalated faults with MTTR less than 2 hours.
Ensure site janitorial is good and healthy.
Ensure all daily, weekly and monthly reports on all site maintenance activities are sent promptly to end users or line reporting chain.
Complete site inspection report sheet, Job cards, Maintenance and Corrective maintenance Diesel receipt forms and all other necessary templates accordingly.
Supervises vendors that carry out O&M task
Grants access and provide support to third party vendors during new implementation or O&M activities.
Establish clear ownership for O&M tasks by ensuring that all Key Performance Metrics are met
Supervises the security guards and ensures that the security log books are in order
Proactively communicate O&M status, issues & risk to his Supervisor or Manager.

Key Deliverables:

Site Availability
MTTR of failures
Reducing Trend of failure counts and repetitive failures.
Improving Maintenance standards as seen on state of infrastructure under the Cluster
Ensuring quality preventive and Corrective maintenance
Efficient Diesel Management
Reduction on cost of site maintenance.

Minimum Requirements Education:

OND/HND/B.Sc. in Engineering (Mechanical/Electrical/Telecommunication preferred).

Experience:

2 year Hands On experience in Telecommunication Industry.

Training/Skills:

Interpretation of technical schematic/diagram
Technical Report writing
Time Management.
Planning and Scheduling skills
Analytical skills
Problem Solving
Quality Management.
Microsoft Office Applications

Functional Competencies:

Computer and Information Management.
Power Systems.
Radio systems
Strong Verbal and Written Communications.
Data Management.
End User Support.

General Working Conditions:

Normal working hours.
May be required to work extended hours.
National Travel.
Tool of Trade Vehicle.
On standby 24/7 throughout the year.
Job Rotation.

go to method of application ยป

Apply via :

Applicants should send their Applications and CV’s to: holugbue@icsoutsourcing.com

https://www.myjobmag.com/readjob/62304/jobs/fresh-vacancies-at-ics-outsourcing-limited