Sep 26, 2018
Reports to: Information Technology Supervisor Job Purpose
To provide support for the Information Technology Unit of the company and attend to all Information Technology queries.
Key Responsibilities
Responsible for all IT record keeping and reporting group-wide
Collate current and relevant data for subsequent upload on the company’s website in conjunction with relevant business units.
Prepare and send IT newsletters to Staff on IT tools usage and management issues.
Assist in the Installation and upgrade of approved and relevant software and hardware for Staff use.
Configure IT tools for new hires immediately they are provided.
Resolve IT-related issues for all internal clients.
Quarterly maintenance of all IT.
Manage and monitor the company’s network and its entire infrastructure such as LAN, internet connections, outlook mail system, printers etc.
Take pictures of construction work progress on all sites and update same on the company’s website.
Assist in the establishment and management of an internationally benchmarked website
Identify, Analyze and correct IT problems and deficiencies.
Ensure adherence to the following requirements:
Management Policies organization-wide
Information Technology Procedures Manuals
Standards including work papers, file set up, letters, spreadsheets, etc.
Perform other duties and responsibilities as required by the IT Supervisor and Head, Shared Services.
Performance Metrics:
Performance Area Key Performance Indicators (KPI)
Information Technology Not more than 5% of internet downtime witnessed at the Head office and sites on a monthly basis.
Ensuring that 80% of IT related queries received are resolved promptly.
Not less than 80% of successful 3rd party hardware repairs carried out promptly
Effective quarterly maintenance of all company IT tools
Effective maintenance of payment and purchase template
Key Skills and Competencies
Analytical, problem solving and decision making skills.
Ability to multitask and work well under pressure.
Excellent communication, interpersonal and presentation skills
Strong IT knowledge and experience
Excellent written and verbal communication skills
Qualification/ Person Specification
B.Sc, HND in any related course
Minimum of 3-5 years working experience in ICT
Excellent command of the English language
Apply via :
Applicants should send their CV’s to: recruitment@cmbnigeria.com and state the Job Role as the Subject. Note: Only shortlisted candidates will be contacted
https://www.myjobmag.com/job/105607/information-technology-officer-cmb-building-maintenance-and-investment-company-limited