Oct 31, 2018
Key Responsibilities
Respond to enquiries professionally – face to face and over the telephone – , to provide information about products and services, complaints etc.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Competencies and Skills Required
Good communication and listening skills, ability to think quickly and respond positively to customers’ issues/enquiries.
A clear and pleasant voice and fluency in English are desired.
Minimum a university degree with at least 2 years’ working experience.
Salary- circa N60,000
Apply via :
Applicants should send their CV’s to: info@halogensecurity.com
https://www.myjobmag.com/job/103451/customer-service-executive-halogen-security