Not specified
Job Profile:
The General Manager, Retail Operations is responsible for the day to day profitable operations of all retail stores under his management in line with the company’s retail operating standards and set objectives.
Key Responsibilities:
Day to day oversight on all company’s retail operating stores to ensure profitability and other performance indicators are met.
Champion the development, update and enforcement of retail operating standards and policies across all company locations.
Maintaining best practice visual merchandising standards across all assigned locations
Institute best-in-class loss prevention and risk control strategies aimed at protecting company’s assets and managing costs
Ensuring that all the stores are working towards higher profitability
Visit individual stores and investigating the performance and operations of each store
Provide troubleshooting solutions to stores in times of problems
Create business plan for the stores and communicates same to get buy-in
Create end-to-end sales plan, display plans and ad plans customized for each Category
Maintain comprehensive awareness of industry trends and competitive landscape
Ensuring proper controls and minimal shrinkage to the company’s inventory
Working with the Human Resource function to identify and recruit key Management staff
Training, coaching and mentoring of staff
Report regularly to the Managing Director about the performance of each store
Any other duties are assigned to you by management
Requirements
Minimum of Fifteen (15) years post qualification experience in grocery retail operations in a world-class supermarket chain
Familiar with a variety of the retail concepts, practices, and procedures
Excellent communication and interpersonal skills
Excellent analytical and observation skills in order to study the functioning of stores
Ability to travel long distances to visit stores
Sound knowledge about the working policies, rules and regulations of the company
Sound knowledge about sales and marketing strategies
Creativity to think up new plans to increase the productivity of retail store
Excellent leadership and management capabilities
Ability to multitask
Assertive
Strong financial and commercial skills
Proven track record of success at multi-location modern retail operations management
Key Result Areas:
Maximize sales per sqm per branch
Maximize each branch profit
Achieve set store and category revenue targets
Ensure customer satisfaction and repeat patronage
Meet other operating metrics
Others:
Willing to relocate
Willing to travel regularly
This role is open to Africans willing to work in Nigeria.
Apply via :
https://www.myjobmag.com/job/103296/general-manager-retail-operations-erecruiter-nigeria