Not specified
Responsibilities
Reporting to the Servicing & Collections Lead, you are part of a team that interacts with current borrowers, ensuring they understand their loan terms, are paying on time, and are receiving excellent customer service. Specifically your role revolves around analysis of loan repayment patterns, defaults and analysis of debt collection efforts by 3rd party debt collectors.
Day-to-day Duties Include:
Using SQL, derive borrower data to send to outsourcing companies.
Using Excel, analyze debt collection and loan repayment trends.
Generate invoicing data for the debt collection companies and reconcile all invoices
Identify gaps in our processes and recommend areas for improvements
Other Duties Include:
Promptly respond to questions from debt collection companies.
Ensure that debt collection companies companies observe strict guidelines and agreed upon SLA’s.
Correspondence on any communication around loan servicing and debt collection
Listing customers with Credit Reference Bureaus (CRBs)
Clear customers, who have repaid their loans fully, with CRBs.
Qualifications & Skills
Good command of SQL
Excellent command of MS Excel
Business/Statistics/Computer Science Degree or their equivalent
Outstanding Analytical skills
Highly entrepreneurial, comfortable with start-ups, ambiguity and taking initiative
Excellent collaborator and team player.
Ideal Candidate
You write your own SQL Queries to a database to extract data that you eventually use to inform a decision or solve a problem
You use Excel to analyze, calculate and present data in an easy to understand fashion
You are excited by numbers, behavior patterns and trends
What We Offer
You will be part of a talented, passionate team that is determined to make a positive impact on the lives of the mobile generation throughout the developing world
You will join a team with unmatched experience in financial technology and emerging markets. Since our launch in April 2015, we’ve disbursed millions of loans. Our success has led to investments from Silicon Valley’s leading VCs
We offer a competitive salary, stock options and generous benefits.
Apply via :
https://www.myjobmag.com/job/100226/loan-servicing-amp-collections-associate-branch-international