Jul 20, 2018
Job Description
H/She will be the liaising between the organization and its current and potential customers.
H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center “scripts” when handling different topics.
Identifying customers’ needs clarify information; research every issue and providing solutions.
Meet personal/team qualitative and quantitative targets.
Seize opportunities to up-sell products when they arise.
Requirements
OND/HND in any discipline.
Must not be more than 27 years old.
Excellent spoken English with impressive interpersonal skills.
Fluent in Igbo.
Must reside in Lagos.
Remuneration
Salary: Attractive Basic pay.
Other Benefits: Pension plus HMO
Apply via :
Only candidates who meet the requirements stated above will be invited.
https://www.myjobmag.com/job/98928/call-center-agent-igbo-speaking-workforce-group