Job Number: 180002IT Job: Information Technology Job Description
Information Technology Coordinator – Flowergate Factory, Sagamu, Ogun State.
Our Information Technology (IT) team is in charge of onsite IT across our different sites.
As our IT Coordinator, you are in charge of successfully managing IT on-site at the Flowergate Factory to ensure smooth running of related operations. You also deliver professional end-user support in resolution of issues related to IT platforms in accordance with agreed Service Level Objectives (SLO).
You will be reporting to the IT Coordinator Lead for the country.
Key Responsibilities
Ensuring all technical/process support for PC’s issues that the Service Desk is unable to resolve.
Ensuring detailed documentation of user problems and call resolutions in the Problem Management System.
Managing on-site IT infrastructure that cannot be resolved remotely
Installing and replacing new workstations (including moves and changes).
Maintaining, modifying and enhancing existing workstations
Assisting the ITC Lead in implementing group corporate IT security standards and policies across all systems and sites.
Assisting in the implementation of new information systems, which may replace or augment the current application set.
Handling all tasks related to backup of the servers on site according to set standards and processes
Leading or participating in team projects that enhance the quality or efficiency of support.
Requirements As a suitable candidate, you should have:
A degree (BSc. / HND) in Computer Science, Computer Engineering. Minimum of second-class lower/ Lower Credit.
1-2 years of relevant work experience. Relevant experience in a manufacturing environment is an added advantage
The following professional qualifications would be an added advantage: Microsoft Certified Systems Engineer, Cisco Certified Network Associate and Cisco Certified Network Professional
Technical experience in systems hardware, LAN, WAN, telephony etc.
Intermediate Presentation skill level.
Service delivery orientation, including: prioritization, scheduling
Good communication skills with demonstrated clarity in spoken and written words
Ability to collaborate effectively with cross functional teams and third-party service providers
Note
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