Front Office Personnel/Receptionist Customer Relationship Manager

Job Description

The ideal candidate will be tasked with general clerical duties, such as arranging letters, memoranda, invoices etc.
He/she will operate office equipment and complete general office work.
Additional duties may include answering telephones and data entry, serving of visitors by greeting, welcoming, and directing them appropriately and maintaining of security and telecommunications system.

Duties & Responsibilities

Maintain records of customer information and documentation regarding customer database.
Maintain knowledge of industry trends as products evolve.
Maintains supplies by checking availability of stock and materials.
Serves customers by backing-up receptionist; answering questions, confirming customers’ orders and keeping customer informed.
Work with Reporting Managers to assist them in carrying out their responsibilities related to training and customer needs.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments.
Overseeing cleaning of the office.
Printing students’ materials before every class.
Making bank deposits where necessary.
Taking pictures in every class graduation and organizing and uploading same on social media and website.
Updating social media page and replying to enquiries.

Required Education and Experience

At least one year of general office experience
HND in Administrative related course

License/Certifications Required:

Background Check.

Desired Skills and Qualities:

Commitment to TACADE Consulting mission and vision and a passion for learning.
Excellent verbal and written communication, and office experience.
Demonstrated critical skills in documentation and typing.
Strong computer skills including proficiency in Microsoft Word and Excel.
Able to document information from customer requests forms and other means of contact.
Maintain great skills giving attention to detail and administrative writing skills.
Multi-tasking and ability to work under pressure.

Working Conditions

64 hours/week
Weekend hours required as needed
Occasional overtime required
Sitting and typing required for several hours per day

go to method of application »

Applicants should send their Applications and CV’s  stating their name, role being applied for and company’s name as the email subject e.g. Edwin Becky – Front Office Personnel/Receptionist – TACADE Consulting Ltd.

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