Reference Number: 125-NIG00162 Department: Internal Firm Services Job type: Permanent Overall Purpose of the Job The position supports the unit in various essential tasks such as the implementation of training curriculum for line of service (Assurance, Advisory, Tax, IFS, xLOS and Africa), formulation of training structure in alignment with skills and capability profiles, assessment of the effectiveness of training delivery and training contents and materials through formal and ongoing validation and to effectively manage and maximise the use of the firm’s learning management system. The position also monitors the induction programme to ensure all new recruits undergo a level of training relevant to their roles, conforming to the firm’s corporate standards and requirements. It monitors the professional development of staff members, aligns training to TNA and the firm’s Performance, Coaching and Development Competency Framework by supporting line managers to embed it in the business thereby ensuring that all employees are competent to perform their role at all times. Responsibilities Specifically, the responsibilities of the Learning & Development Business Partner will be to: Training Needs Analysis:
Conduct training needs surveys
Collate development needs and goals by grade, business units’ issues/needs)
Translate service and individual training needs into a training plan.
Attend LoS BU Meetings so as to understand the business and unit needs
CE Management (Assurance, Advisory, TRS,IFS):
Develop a training curriculum for the LoS
Deliver planned courses
Implementation of Training Plans ( Global & Local )
Logistic support for all courses
Provide support in respect of external training engagements
Continuously monitor the effectiveness of training and course delivery
Work with SME to develop training content
Download/acquire/develop training materials
Provide technical assistance for the conduct of external courses and training related assignments
Supervise and ensure CE resource persons (facilitators, etc.) apply required global standards and methodologies
LMS Management:
Enrolling participants on Mydevelopment
Ensure participants Evaluate the effectiveness of the course
Update the attendance register and print after course completion
Accreditation:
Apply for Accreditation of courses (ICAN/CITN and any professional body as it relates to LoS)
Make payment to the professional body
Ensure materials are sent to the professional body
File Letter, receipt and attendance sheet in the Accreditation file
Follow up with professional bodies until MCPE points are awarded
Instructing and facilitation:
Facilitate local L&E specific and soft skills courses
Develop and deliver effective training sessions
Planning, Budgeting and Reporting:
Provide inputs into firm wide L&E plan
Assess adequacy of planned L&E content by line of service
Keep the L&E Manager informed of L&E issues, developments and achievements relative to plan
Obtain feedback from staff on the effectiveness of training delivered
Report L&E Performance to appropriate stakeholders at local, regional and global levels
Input feedbacks and findings into process improvement initiatives
Industrial Training Fund:
Apply for ITF approvals for training programmes and courses
Ensure staff in LoS Adhere to the ITF requirements for approvals of training programmes
Personnel Specification of the Job Education:
Essential: Good First degree
Desirable: Current membership of the relevant professional organization
Experience:
Essential: 3 years’ experience in a training responsibility position.
Desirable: Experience in Curriculum design
Competencies
Research skills
Knowledge sharing skills
Excellent communication skills
Problem solving
Managing change and innovation
Ability to work unsupervised and proactively on own initiative
Ability to develop successful business relationships across all business units
Ability to relate and communicate at all levels of seniority across business
Professional manner
Flexible attitude and approach
Self-motivated and able to motivate others
Other requirements:
Personal Qualities
Professional manner
Flexible attitude and approach
Self-motivated and able to motivate others.
Apply via :
pwc_africa.recruitmentplatform.com
