Your key role includes but is not limited to:
Responsible for delivery of Operations support to the cinema sites
Champion, implement and sustain Operations Standards, Company Policies and Procedures and initiatives, ensuring that these are communicated effectively to all employees within the cinema.
Responsible and accountable for maximising revenue and optimising EBITDA of the site, and ensuring that targets are achieved or exceeded
Responsible for creating and maintaining a performance-based culture; recognising and demonstrating initiative, achievement and entrepreneurial behaviour.
Produce a Retail Operations business plan, involving cinema teams, taking into account local, regional and national factors.
Supervise operational performance of the various cinema locations and the company as a whole.
Continually monitor competitors and identify opportunities to maximise ATP performance.
Drive retail profitability by maximising RPH, minimising shrinkage and wastage.
Supervise maximisation of performance of all employees by leading, developing team work and through effective performance management.
To optimise resources by developing a comprehensive manpower and succession plan for the Retail Department.
Monitor and continually improve the quality of the service delivered to the cinema guests.
Ensure that the site maintains the safety of guests and employees by complying with company standards, Health, Safety and Environment legislation and meeting all other statutory requirements.
Review management information/reports and seek opportunities for preventing loss, and to ensure the security of cash and company assets. To ensure a secure environment for guests and employees at all times.
To identify capital expenditure opportunities to enhance cinema profitability and maintain operational service standards
Summary Task – Suppliers and Vendors Relationship Management
Maintain and build continuous relationship with vendors and suppliers
Monitor vendors and suppliers for Just-In-Time delivery to all sites.
Track suppliers and vendors payment, collected in a timely manner, recorded efficiently and accurately based on supply
Dealing with suppliers and vendors payment dispute based on product supply, liaising with sites where appropriate.
Maintain detail record of all suppliers and product information of funding collected for reporting and reconciliation purposes.
Prepare suppliers data agreement/contract template.
Ensure suppliers are in compliance with our policies, procedures and keeping accurate record.
Analyses suppliers and vendor’s inquiries/complaints/Queries and respond to concerns that properly address our business relationship.
Summary Task – Weekly and Monthly Reconciliation ( schedule to be decided by line management)
Handling reconciliation through our Prevent and Detect internal control System.
2 Weeks Reconciliation (Vendor Report: All sites): Units sold, invoicing and payment
2 Weeks reconciliation (NBC: All sites): Required 1st and 15th every month.
30 Days reconciliation: (Material Supplies: All Sites) required 5th of every month.
30 Days Reconciliation (Key products: ‘Bread, Ice Cream etc.’) 30th/31st every month.
Emergence reconciliation.
Summary Task – Retail Stock Control and Sales Data Analysis
Data analysis related to sales activities and develops key reports
Complete retail equipment audit across all sites quarterly
Conduct surveys, Analysis, rating and reviews as required.
Implement Retail Operational Strategy (High quality & efficient service, execute retail selling strategies, branch-wide promotions, programs and events).
Support office retail management
Manual Stock Count: Every Friday
Working on Shrink and Damage analysis and reporting
Liaising with stocks controllers and sites accountants for consistent reconciliation processes
Summary Task – Logistics Management
Creating significant tailored systems and models to improve the logistics processes.
Motivate, organise and encourage teamwork within the logistics workforce and ensure set productivity targets are met.
Creating systems to manage and achieve the overall logistics budgets and expenditure.
Maintain receiving, warehousing and distribution of operational materials by coordinating with logistics field officers.
Summary Check – Profit Protection To Monitor Cost Of Sales
Prevent entering duplicate supplier invoice for remittance from supply stage to accounting.
Detection Controls: Operate to identify any payment error as soon as possible.
Counterchecking supplier’s invoices with stock controllers and accountants across all sites for proper verification of stock delivered and tally invoices before payments.
Dealing with invoice inaccuracy with suppliers and vendors.
Dealing with payment queries from suppliers and vendors who dispute remittance.
Summary Retail Report – Generate Daily, Weekly and Monthly Report and Filling
Quarterly budget and retail reports
Retail equipment audit (Monthly)
NBC Sample drinks and supplies tracking reports (Monthly)
Concession sales analysis reports.
All Promotional sales analysis: (Large Popcorn (Lunch Time Heroes), Summer Film Pop Surprise (Large), Cup Cakes, Everything Na 100, Shawarma etc.).
Product line sales Analysis: (Large Popcorn, Shawarma, DVD RPH tracking etc.)
New product analysis
Support office retail analysis and systems: (Monthly voucher Allocation (MVA), Drinks Voucher Distribution Tracking System, Inventory Management, Sales report).
Emergence analysis as required
Summary Logistic Report – Monitor Daily And Weekly Report filling by Logistic Admin
Logistics pickup log
Shipment Log
Van expense maintenance system
Weekly shipment and cost tracker
Air Voucher shipment tracker
Film-Logistics pickup Log and system
Mileage & Itinerary Tracking System
Logistics Vendors Contact lists
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