Details:
NRC is looking for an Information, Communication and Technology (I.C.T) Officer for our field office in Maiduguri – Borno State in Northern Nigeria. The purpose of the I.C.T Officer is to support the overall establishment and implementation of NRC Information & Communication Technology systems and procedures in Maiduguri. S/He will assist with the day to day management of I.T functions and activities in Borno and surrounding north-eastern states.
NRC initiated country operations in Nigeria in June 2015, in order to respond to the critical and increasing needs in the country. NRC currently has a full team based in Maiduguri and a coordination office in Abuja. NRC is currently providing services across various sectors namely; Shelter and Non-Food Items (NFI); Water, Sanitation and Hygiene Promotion (WASH); Food Security; and Information, Counselling and Legal Assistance (ICLA) and recently Education in order to address identified humanitarian needs.
The I.C.T Officer reports to the Head of Support.
Kindly indicate position and location applied for as title of your Cover Letter. eg: “Information, Communication and Technology (I.C.T) Officer – Maiduguri”.
Job description
Adheres to and support the implementation of NRC ICT policies and procedures, handbooks and guidelines.
Visit NRC field offices to provide support for internet setup in new bases according to ICT-HO Standards.
Submit visit report as per NRC standards highlighting the key technical recommendations for future and keep the track.
Provide IT support to all NRC offices in Nigeria this includes country, area and field offices
Ensure ICT equipment’s, hardware, software and other resources are timely made available and well maintained
Troubleshoots, diagnoses problems, implements corrective action & procedures, monitor and facilitate repairs.
Sets up and configures general hardware, peripherals and accounts assigning security level
Qualifications
Bachelors’ degree in Computer Engineering or equivalent
Experience from working as ICT Assistant/ICT Officer in a humanitarian/recovery context preferably with similar organization like NRC
Documented experience in related to network management and cloud networking
Documented results related to the position’s responsibilities
Previous experience from working in complex and volatile contexts
Good knowledge of the Nigerian context (internet services, Networks, software/hardware authentication)
Office organization skills,
Computer skills (Microsoft Office)
Good communication skills
Fluency in English, Hausa is an asset
Education field
Engineering sciences & technology
Education title: Bachelors’ degree in Computer Engineering or equivalent
Education level
College / University, Bachelor’s degree
Personal qualities
Handling insecure environments
Empowering and building trust
Managing performance and development
Planning and delivering results
Ability to work under pressure, independently and with limited supervision
Communicating with impact and respect: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.
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Use the link(s) below to apply on company website. We offerCommencement: April 2018Duration: 12 monthsSalary/benefits: According to NRC’s general directions ( Grade Level 5 Step 1)Duty stations: Maiduguri with 50% frequent travels. Travel outside duty stations is dependent on changing security conditions, especially for certain roads in the area.Approved health certificate will be requested before contract start.Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the “Company name” field for both company and location.Miscellaneous infoTravel: Some travelling must be expected
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